Shift Supervisor

Mesiniaga Berhad is a leading digital transformation partner with over four decades of expertise in serving both public and private sectors in Malaysia. Originating from IBM Malaysia's Information Products division, Mesiniaga focuses on strengthening organizational profitability, resilience, and competitiveness through innovative technology solutions. The company is known for its reliability and excellence in delivering critical IT and network infrastructures, as well as complex enterprise solutions. As a trusted partner, Mesiniaga designs seamless user experiences and supports businesses in adapting to advancements in AI, automation, and cloud innovations. Expanding beyond Malaysia, the company is driving digital growth and connectivity across Southeast Asia.

This is a full-time, on-site role located in Penang, Malaysia, for a Supervisor. The Supervisor will oversee daily team activities, ensure that performance targets are met, and implement strategies to improve operational efficiency and team productivity. Responsibilities include monitoring team performance, providing guidance and mentoring, resolving issues to maintain a smooth workflow, and ensuring compliance with company policies and procedures. The Supervisor will also prepare performance reports, collaborate with other departments, and identify training needs for team development.

• Strong leadership, team management, and organizational skills.
• Proficiency in planning, delegation, and resolving operational challenges effectively.
• Excellent communication, interpersonal, and conflict resolution abilities.
• Knowledge of IT systems, digital transformation processes, and technology-driven business environments.
• Ability to analyze data, prepare performance reports, and make evidence-based decisions.
• A Bachelor's degree in Business Administration, Management, or a related field (preferred).
• Relevant supervisory or team leadership experience is highly advantageous.
• Adaptability to work in a dynamic, fast-paced environment and achieve goals under deadlines.