POSITION SUMMARY:
Ships completed units and parts to customers, service centers and interplant locations using various carriers in a timely and efficient manner from a third party logistics warehouse (3PL). Works under minimal supervision and participates in small‑group activities, process improvement initiatives and project work.
RESPONSIBILITIES:
- Verifies part number and/or serial numbers on the carton against Delivery Note. Notify 3PL Warehouse team if there is any discrepancy.Packages/inspect material appropriately for shipment.
- Generate Delivery Note, Commercial Invoice and other shipping related documents. Perform Post Good Issue (PGI) once cargo is collected.
- Understand shipping instruction given for each order request in system before shipment arrangement.
- Coordinates pick up and tracks shipments of various freight carriers.
- Files paperwork supporting shipping procedures.
- Maintains cleanliness and orderliness of shipping area.
- Filling and scanning of shipment document.
- Investigates and / or fixes issues/problems.
- Adhere to organizational requirements on quality management, health and safety, code of conduct, legal stipulations, environmental, 5S policies and general duty of care.
- Maintain confidentiality of all information related to the production processes and components, business and other technology including materials.
- Assist in managing the Disposition Material Review (DMR) process to ensure timely handling and resolution of material quality issues.
- Support to develop and maintain comprehensive training materials.
- Assist in developing and updating Standard Operating Procedures (SOPs) and Work Instructions (WIs) for warehouse operations to ensure consistency and clarity.
- Support internal and external audits, helping ensure compliance with ISO 9001 and other relevant quality standards.
- Carry out other assigned duties to support the quality assurance function and logistics operations.
WORK ENVIRONMENT
- Location: alternate work locations of external logistics (Bayan Lepas or Penang Science Park, Simpang Ampat.
- Work in standard office environment and used office equipment (phone, PC, copier, fax machine etc.)
QUALIFICATIONS:
- Good written and verbal communication skills.
- Basic mathematic skills and Proficiency in Microsoft Office
- Basic knowledge of SAP and Logistics Systems.
- Familiarization of HTS code.
- Good analytical and problem‑solving abilities with the capability to address issues.
- Basic knowledge of risk assessment, 8D methodology and standardization practices.
- Familiarity with Lean Manufacturing principles and common quality tools (Process Mapping, Pareto Chart, Check Sheet and Fishbone Diagram) as added advantage.
EXPERIENCE:
- Three (3) to Five (5) years of experience as a clerk or shipping analyst
- Prefer experienced in Logistic/Shipping and process improvement involvement
EDUCATION:
- Minimum a Diploma / Bachelor's Degree.
- Prefer multiple SAP R/3 Logistics module certifications.
- Prefer certification in Windows, Excel, and Word and / or equivalent experience at an intermediate level.
