Site Reliability Engineer

Job Description:

• Provide capabilities for Windows & Linux servers running SAP workloads on various server hardware platform on either on-prem or cloud. Proactively maintain Windows/Linux infrastructure technology to maintain uptime service

• Engineering of systems administration-related solutions for various project and operational needs

• Maintain best practices on managing systems and services across all environments

• Fault finding, analysis and of logging information for reporting of performance exceptions

• Proactively monitoring system performance and capacity planning

• Manage, coordinate, and implement software upgrades, patches, hot fixes on servers hardware

• Create and modify scripts or applications to perform tasks

• Provide input on ways to improve the stability, security, efficiency, and scalability of the environment

• Collaborate with other teams and team members to develop automation strategies and deployment processes

• Collaborates with architects to identify and advocate for prioritizing enabler work

• Cross-functional (T-shaped) skill set

• Able to work in ambiguity and iterate to a solution – can solve business problems without explicit direction

• Experience in managing SAP application server workloads would be a great advantage

Basic Function of Work Group:

• Windows 2016/2019/2022 Server Operating Systems, VMWare

• RHEL 8/9/10, AWS Cloud

Computing Environment:

• Provide new capabilities for windows & Linux servers running SAP workloads on various server hardware platform on either on-prem or cloud

Primary skill set : (Must have at least one)

• Knowledge of cloud provisioning, support, consultation and engineering (AWS/Azure)

• Knowledge of Linux OS (preferably Linux Red Hat Enterprise Linux 7/8)

• Knowledge of virtualization/hosting platform of Linux compute workload (VMware, etc)

Secondary skill sets : (Must have at least one )

• Proficient knowledge of automation or CI/CD tools such as Github Action, Puppet, Ansible.

• Proficient knowledge of scripting languages as PowerShell, Python, Ruby, Bash etc.

• Basic knowledge about key system software (e.g. pacemaker, subscription-manager, sssd, sudo etc)

• Basic network switching and routing knowledge (Juniper, etc)

• Basic LUN storage provisioning, cleanup, troubleshooting knowledge (Symmetrix, Netapp)