Smart Stream Lead

Roles & Responsibilities:

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Design, develop, and maintain dashboards, reports, and data visualizations

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Assess SmartStream adoption levels across in-scope entities, teams, and processes.

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Evaluate the quality and effectiveness of SmartStream usage.

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Identify gaps between intended design and actual usage, and recommend corrective actions.

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Act as the primary functional advisor on SmartStream solution design and configuration.

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Review, design, and optimize matching rules, tolerances, thresholds, and reconciliation logic; and exception handling and workflows.

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Ensure rule design balances automation, accuracy, and control requirements.

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Advise on standardisation opportunities across entities to improve consistency and scalability.

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Provide subject matter guidance on SmartStream integrations with Oracle and other finance systems.

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Assess integration design, data quality, and reconciliation logic between systems.

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Support issue diagnosis and solutioning where integration or data flow impacts operational performance or accounting outcomes.

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Ensure SmartStream usage aligns with finance control, audit, and SOX expectations.

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Support documentation of controls, key assumptions, and operating procedures where SmartStream is in scope.

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Identify control weaknesses linked to configuration, data, or usage patterns and recommend enhancements.

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Identify enhancement opportunities to improve automation rates, user experience, and operational efficiency.

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Advise on prioritisation of SmartStream enhancements and configuration changes.

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Act as a trusted advisor to Finance, Technology, Transformation teams on SmartStream-related decision making.

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Partner with Finance, Technology, Transformation teams and external vendors on SmartStream matters.

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Provide expert guidance, walkthroughs, and targeted enablement to support better adoption and usage.

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Serve as escalation point for complex SmartStream design or functional issues.

Requirements:

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Bachelor's Degree or equivalent, preferably in Finance, Accounting, or Information Systems.

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7 – 10 years of experience in Finance Operations, Finance Systems, or Finance Transformation roles, with hands-on exposure to SmartStream in a production environment.

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Strong hands-on experience with SmartStream configuration and reconciliation logic.

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Solid understanding of bank reconciliation, cash accounting, and month-end processes.

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Experience working with SmartStream integrations, particularly inbound/outbound data flows with ERP systems (e.g. Oracle General Ledger), including reconciliation logic and data validation considerations.

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Experience assessing and improving adoption and system usage post-go-live Experience in presentations to large and senior stakeholders.

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Experience in insurance or financial service industries will be an added advantage.

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Strong written and verbal communication skills, and presentation skills.

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Excellent stakeholder management and decision facilitation skills.

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Strong documentation, communication, and governance discipline.