Software Development Engineer

Position Title : Software Development Engineer (C#)

Work location : Penang - George Town

Working hours : Mon - Fri, 8.00am - 5.00pm

About the position

We are looking for a hands-on Software Development Engineer to help build, improve, and sustain an enterprise-scale endpoint and configuration management platform used in large Windows environments. You will work closely with test teams during Test cycles to triage failures, investigate root cause, implement code fixes, and deliver validated patches with high engineering quality and operational reliability.

This is an execution-driven role: you will code, debug, review PRs, and ship improvements that directly impact test pass quality, release readiness, and customer reliability.

Key Responsibilities

1) Bug Fixing & Test Pass Support (Primary)

• Own incoming bugs discovered during Microsoft Test Pass / regression cycles: reproduce, isolate, debug, and propose fixes.
• Partner with QA to validate fixes and ensure test cases reflect real-world behavior (e.g., updating test coverage or documenting known constraints).
• Drive bugs to closure through solid engineering practices: clear issue write-ups, trace/log analysis, and PRs with unit/integration coverage where applicable.
• Support regression readiness by keeping bug backlog clean ahead of planned test passes (prioritize high-impact issues and reduce reopen/repeat bugs).

2) Software Engineering & Platform Enhancements

• Develop and maintain core services/components related to client deployment, application management, compliance settings, and software updates in managed Windows environments.
• Improve reliability and performance of platform workflows through refactoring, instrumentation, and failure-mode hardening.
• Build internal tooling and small utilities that accelerate investigation, validation, and environment readiness (developer productivity focus).

3) Automation & Engineering Efficiency

• Automate repetitive workflows (provisioning, patching, monitoring, reporting) using PowerShell and engineering automation patterns.
• Contribute to CI/CD reliability for patch/build pipelines and reduce friction in delivery and approvals (developer-owned quality).

4) Collaboration & Operational Excellence

• Work with cross-functional partners (SDEs, QA, DevOps/Operations) to deliver stable, testable, supportable fixes.
• Participate in operational reviews: health checks, alert tuning, reporting hygiene, and documentation/runbooks to sustain platform quality.

Required Qualifications

• Bachelor's degree in Computer Science / Software Engineering (or equivalent practical experience).
• 3–5 years of hands-on experience in software engineering (coding + debugging + shipping).
• Strong Windows engineering fundamentals: Windows OS / Windows Server, and familiarity with enterprise identity & directory concepts (e.g., Active Directory) and data-store basics (e.g., SQL fundamentals).
• Experience with modern engineering practices: version control, code reviews, CI/CD, and working from bug backlogs.
• Experience with C# programming and MSSQL preferred , C++ would be nice to have but not required

Preferred Qualifications

• Experience supporting large-scale enterprise management platforms and/or endpoint lifecycle tooling.
• Exposure to test pass / sign-off / release validation practices in enterprise software.
• Familiarity with hybrid or co-management scenarios and integrations with modern device management ecosystems. (Nice to have)
• Proficiency in scripting/automation, especially PowerShell.
• Exposure to / interest in AI and machine learning development, model training etc.

About Centific

Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We harness the power of an integrated solution ecosystem—comprising industry-leading partnerships and 1.8 million vertical domain experts in more than 230 markets—to create contextual, multilingual, pre-trained datasets; fine-tuned, industry-specific LLMs; and RAG pipelines supported by vector databases. Our zero-distance innovation™ solutions for GenAI can reduce GenAI costs by up to 80% and bring solutions to market 50% faster.

Our mission is to bridge the gap between AI creators and industry leaders by bringing best practices in GenAI to unicorn innovators and enterprise customers. We aim to help these organizations unlock significant business value by deploying GenAI at scale, helping to ensure they stay at the forefront of technological advancement and maintain a competitive edge in their respective markets.

Your Authentic Self at Centific

Centific is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, medical condition, gender (including pregnancy), gender identity or expression, sexual orientation, marital status, familial status, veteran status, or any other characteristic protected by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.