Solutions Architect Martec

Job Title: Martech Data & Integrations specialist

Qualifications

• 3–5 years experience in systems integration, enterprise applications, APIs, Martech platforms, customer

data platforms, loyalty solutions, or data engineering with strong integration experience

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related discipline

• Good understanding of REST APIs, webhooks, JSON/XML, event-driven architecture, and batch

integrations.

• Experience using API testing and troubleshooting tools (e.g., Postman) and writing SQL queries for data

validation and analysis.

• Familiarity with API Gateways, middleware platforms, microservices, and cloud-based integration

architectures is an advantage.

• Should have experience supporting SIT, business UAT, production deployments, and L2 application

support in an agile delivery environment.

• Strong analytical and problem-solving skills with experience performing root cause analysis and

coordinating issue resolution across cross-functional and vendor teams.

• Excellent stakeholder management, communication, and documentation skills, with the ability to work

across business and technical teams.

• Knowledge of retail, loyalty, customer engagement, or digital commerce platforms is highly desirable

Job Title: Martech Enablement specialist

Qualifications

• 3–5 years experience in Martech, CRM, Customer Data Platforms (CDP), Marketing Automation, Loyalty,

Digital Marketing, Product Enablement, or Business Consulting

• Hands on experience working with martech, CRM, CDP, loyalty, or marketing automation platforms

• Good understanding of customer journeys, segmentation, and loyalty concepts

• Extremely strong communication and storytelling skills, with proven ability to build clear, structured

decks and frameworks for business audiences

Job Title: Martech Operations specialist

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related discipline.

• 2-4 years experience supporting enterprise applications, Martech platforms, CRM, CDP, Loyalty,

Marketing Automation, or Customer Engagement Platforms.

• Experience providing L2 application support, incident management, and release coordination.

• Familiarity with SQL, APIs, Postman, and log analysis for troubleshooting.

• Strong analytical, stakeholder management, and problem-solving skills

• Understanding of customer journeys, segmentation and audience logic

• Proficiency in Mandarin or Cantonese to support regional stakeholder engagement