Hello, we are Averis!
Established in 2006, Averis is recognised as a multinational Global Business Services and Solutions provider that specialises in Finance & Accounting, Human Resources, IT Project & Operation, Shipping Documentation, Change Management, Recruitment Process Outsourcing, Corporate Function Services, and Digital.
We're currently headquartered in Kuala Lumpur, Malaysia, and have recently expanded to Penang, Dubai, Brazil, and Indonesia. To date, we support our customers across various industries that range from manufacturing to RSPO certified palm, and clean and renewable energy.
Functional Accountabilities:
You are on a journey to join an exciting Company and be part of our success story. Here we will equip you with the know-how and experience that will define your growth. In this role that you are about to embark on, you are required to carry out the following responsibilities:
Key Responsibilities:
- Ensure timely, accurate delivery of HR Payroll services that meet SLAs, comply with relevant country-specific employment laws, and adhere to internal policies.
- Drive operational excellence by identifying opportunities to optimize resources, automate workflows, and streamline HR Payroll processes.
- Collaborate with stakeholders to understand business needs and deliver responsive, customer-focused HR solutions.
- Monitor performance metrics, troubleshoot data or process issues, and implement corrective actions to maintain service standards.
- Lead knowledge management initiatives by capturing best practices and promoting continuous learning within the team.
- Mentor and guide Team Leads to build a high-performing, empowered HR support team.
- Support senior leadership with ad-hoc projects and provide subject matter expertise when needed.
- Build and maintain strong stakeholder relationships through regular service reviews and issue resolution.
- Participate in cross-functional initiatives and offer backup support to ensure seamless service continuity.
- Partner with the department head on workforce planning, talent development, and recruitment to support long-term operational success.
Requirements
- A diploma/degree in Human Resources, Psychology, Business Administration or in any relevant disciplines.
- At least 4 - 5 year of working exposure or experience in payroll within SSC/ BPO/ MNC supporting multiple/ different countries (preferred).
- Experienced in leading/ coaching a team
- Candidate with experience in SAP / Workday would be an added advantage.
- Willing to be based at Bangsar South, Kuala Lumpur (accessible by LRT)
