Specialist, Data Scientist (Commercial)

We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP

We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference.

Job Brief:

We are looking for a Data Scientist to join the Commercial Division of Touch n Go Digital, where data plays a central role in driving our payments, merchant, and ecosystem strategies. This role focuses on applying practical analytics, building models, and generating insights that help strengthen merchant performance, improve user engagement, and support day-to-day commercial decision-making.

Unlike a traditional back-end data role, this position sits close to the business and supports real-world commercial initiatives across payments, merchant solutions, and value-added services. You will work with cross-functional teams to turn data into actionable outcomes that improve adoption, retention, and ecosystem growth.

This role is suited for someone who enjoys hands-on analytics work, is eager to learn, and can connect data solutions to business problems.

Job Responsibilities:

• Conduct exploratory data analysis to identify trends, behaviors, and growth opportunities across merchants and users.
• Support data cleaning, preprocessing, and feature engineering to ensure datasets are ready for modelling.
• Assist in developing predictive models such as churn, segmentation, and basic forecasting.
• Maintain and enhance dashboards and recurring reports used by Commercial teams.
• Automate repetitive data workflows to reduce turnaround time for analysis and reporting.
• Provide data inputs for campaigns, merchant insights, and product initiatives through cross-functional collaboration.
• Evaluate the performance of campaigns and commercial initiatives using data-driven analysis.
• Translate analytical findings into clear, actionable insights for business stakeholders.

Job Requirements:

• Min 1-2 years of experience in data science, analytics, or applied machine learning.
• Proficiency in Python or R for data analysis and modelling.
• Strong SQL skills for data extraction and transformation.
• Familiarity with common ML libraries such as pandas, scikit-learn, or XGBoost.
• Ability to translate business problems into analytical approaches and solutions
• Interest in fintech, payments, or eCommerce domains.
• Strong attention to detail and ability to work with large datasets.
• Good communication skills, especially in explaining insights to non-technical stakeholders.
• Comfortable working in a fast-paced environment with shifting priorities.
• Experience with dashboards (Power BI/Tableau), A/B testing, time-series forecasting, or segmentation.

Our Perks and Benefits:

• Flexi clock-in hours.
• Monthly eWallet allowance.
• Additional 1% employer EPF contribution from your 1st to 3rd year of service, with further increases based on your continued years of service.
• Unlimited office pantry fruits, snacks and drinks.
• Mobile and broadband subscription reimbursement.
• Flexibility to opt dependants coverage (spouse, child, parents or parents-in-law) for outpatient medical benefits.
• Additional leave including family leave and paid care leave to care for family members.
• Medical coverage including dental, optometrist, mental care, maternity, registered Traditional Chinese Medicine (TCM) and Chiropractic.
• Corporate membership discount and many more to explore.

We believe that you have what it takes to fit into the Touch n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you're ready to take the next step, apply now!

Touch n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre. It is Touch n Go's policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing: [Confidential Information]

Note: Only shortlisted candidates will be contacted.