Specialist, DevOps

We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion LEAP!

We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference.

What would you do

Automation and infrastructure

a) Develop and maintain automation scripts for infrastructure management tasks, tools, deployment and monitoring.

b) Design, develop and maintain Continuous Integration (CI) and Continuous Deployment (CD) pipelines.

c) Create and manage deployment scripts and templates to ensure consistent and repeatable application deployments.

Release and deployment

a) Collaborating with different technology and operations teams to ensure that release and deployment requirements are understood and met.

b) Implement best practices for release management.

Incident response and troubleshooting

a) Collaborate with different functional teams to address incidents and restore services quickly. Investigate and resolve incidents, apply root cause analysis to prevent recurrence.

b) Participate in on-call rotation to aid incident response.

Cloud infrastructure management, capacity planning and monitoring

a) Monitor and troubleshoot infrastructure performance, security, and scalability.

b) Assess system capacity and performance requirements, implement scalable solutions that meet future growth needs.

c) Implement and maintain monitoring systems to proactively identify performance bottlenecks, security vulnerabilities, and other issues.

d) Set up and maintain alerting mechanisms and ensure timely response to alerts

e) Develop and maintain Infrastructure Code (IaC) templates for automated deployment and recovery.

Security and compliance

a) Collaborate with infrastructure and security teams to manage and optimize infrastructure resources and ensure application of industry standard security.

b) Collaborate with development teams to design and implement secure infrastructure architectures, ensuring the confidentiality, integrity, and availability of systems and data.

c) Ensuring compliance with security, audits, and regulatory requirements.

Event support

a) Support all performance tests and major events from merchants, partners and government.

Who should join us

• Bachelor's degree in Computer Science, Network or related field.
• Professional cloud certification.
• Proven 3 experience in a DevOps or SRE role.
• Strong experience in site reliability engineering, infrastructure engineering, or a similar role.
• Strong knowledge of scripting language and programming language (e.g. Bash, Python, Go) and experience with configuration management tools (e.g. Ansible, Chef).
• Proficiency in CI/CD tools (e.g. Jenkins, GitLab) and version control systems (e.g. Git, SVN).
• Experience with cloud platforms (e.g., AWS, Azure, GCP, Alibaba Cloud) and infrastructure as code (IaC) tools (e.g., Terraform, CloudFormation). Basic or advanced cloud certification is a plus.
• Experience with containerization technologies like Docker and container orchestration platforms such as Kubernetes.
• Knowledge of networking principles and protocols.
• Deep knowledge of Linux/Unix systems and administration.
• Strong problem-solving skills and the ability to handle high-pressure situations calmly and effectively.
• Strong attention to detail and a commitment to delivering high-quality results.

Our Perks & Benefits:

• Flexi clock-in hours.
• Monthly eWallet allowance.
• Additional 1% employer EPF contribution from your 1st to 3rd year of service, with further increases based on your continued years of service.
• Unlimited office pantry fruits, snacks and drinks.
• Mobile and broadband subscription reimbursement.
• Flexibility to opt dependants coverage (spouse, child, parents or parents-in-law) for outpatient medical benefits.
• Additional leave including family leave and paid care leave to care for family members.
• Medical coverage including dental, optometrist, mental care, maternity, registered Traditional Chinese Medicine (TCM) and Chiropractic.
• Corporate membership discount and many more to explore.

We believe that you have what it takes to fit into the Touch n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you're ready to take the next step, apply now!

Touch n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre. It is Touch n Go's policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing: [Confidential Information]

Note: Only shortlisted candidates will be contacted.

Let's keep LEAP-ing forward together!