Specialist, Revenue Management Advisory Services, Malaysia

Additional Information

Job Number26208746

Job CategoryRevenue Management

LocationKuala Lumpur Office, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50250VIEW ON MAP

ScheduleFull Time

Located RemotelyN

Position Type Non-Management

Job Summary

Responsible for the analysis of revenue, profit, and demand associated with the participating hotels rooms and function space inventory. Assist in the preparation of competitive analysis and other supporting documents for presentation at sales strategy meetings. Assist in managing the daily tasks for the property including managing the 5step one yield advisor screens. Perform all revenue management month end reporting and auditing and provide forward looking information for the purposes of forecasting and targeting need areas.Assist with system maintenance including but not limited to, monitoring forecasted demand, updating group forecasting and running daily system checks for preparation of forecasts and critiques of sales strategy effectiveness. Develops/utilizes analytical tools and systems toward the goal of maximizing total hotel revenue and profit. Ensures that all rates, packages are loaded on all distribution platforms and audited regularly.

CANDIDATE PROFILE

CORE WORK ACTIVITIES

• Responsible for preparation of daily reports, sales strategy packets, creation of rate codes and the 5-step OY advisor process.
• Assist the designated revenue leader to manage revenue, profit, and demand related data associated with rooms and function space
• Prepares month end reports, share findings and actively involves in strategy development for improvement of business performance
• Manage room authorizations, rates, and restrictions based on OY recommendations
• Utilize Marriott's Revenue Mgt. systems and tools to ensure that revenue and profit are maximized
• Assists revenue leader with data to perform business evaluation and revenue analysis functions.
• Ensure that the hotel's sales strategies are effectively implemented in the MARSHA systems
• Accountable for weekly rooms and function space forecasts and sales strategy meetings in absence of the revenue leader of the hotel.
• Accountable for monitoring the force sell and other MARSHA related concerns for participating properties
• Check distribution channels for hotel positioning and information accuracy.
• Assist in audits and updates the peers on findings in timely manner.
• Accurately generate, process and update all property and revenue management reports and serve as primary source for reporting and analytical needs of the revenue leader of the properties.
  
  

Building Successful Relationships

• Proactively develops constructive and cooperative working relationships with stakeholders and maintains them over time.
• Acts as a liaison, when necessary, between property and regional/corporate systems support.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
  
  

CANDIDATE PROFILE

Education And Experience

A degree in a relevant business discipline preferred or demonstration of equivalent work experience.

Minimum 1.5 years of experience in revenue management/reservation, preferably within the hospitality industry

Leadership

• Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
• Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
• Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
  
  

Managing Execution

• Building and Contributing to Teams - Actively participates as a member of a team to move the team toward the completion of goals.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
  
  

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company's service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
  
  

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
  
  

Learning and Applying Personal Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct.
• Revenue Management - Knowledge of revenue management concepts, processes and strategies such as average daily rate, revenue per available room, sales cycles and trends, account management, pricing and inventory management. Skill in using a Yield Management system and interpreting pricing and inventory reports.
• Analysis - The ability to analyze and summarize detailed data to make inferences and recommendations. Included is the creation and maintenance of spreadsheets for storing data.
• Research - Skill in collecting information from a variety of sources relating to market data, historical cycles, travel and tourism trends, and real estate market dynamics. The ability to know when to seek addition information and where to look to find it.
• Inventory Management - The ability to manage rooms and function space restrictions and thresholds using systems or manually in order to maximize revenue/profit across all segments.
• Computer Skills - The willingness to learn and ability to use computer systems and software packages to input, access, modify, store, or output information or to execute programs and analyses. This includes the ability to enter and retrieve data from computer systems using a keyboard, mouse, or trackball.
• Economics and Finance - Knowledge of economic principles and practices, P&L statements, operating budgets, forecasting and scheduling, and the reporting of financial data.
• Sales and Marketing - Knowledge of sales and marketing concepts including principles and methods for showing, promoting and selling products or services as well as marketing strategies and tactics.
• Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
• Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
• Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
• Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
• Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.
• Writing - Communicates effectively in writing as appropriate for the needs of the audience.
  
  

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.