Mission
Join the Decathlon IOI City Mall Destination Team!
Are you ready to turn your passion for
sport into a career at
Malaysia's largest shopping destination Do you thrive on providing an exceptional experience Then join us as a
Sports Advisor at our vibrant
Decathlon IOI City Mall store!
This isn't just a job; it's a chance to be part of a
high-volume, highly visible team in a mall that is a major destination for sports and entertainment. We are looking for high-energy teammates who want to live an
Experience of a Lifetime and cater to thousands of local and international customers every week.
Why Join the Decathlon IOI City Mall Team
- Mega Destination Impact: Work in the largest mall in Malaysia, which houses major sports attractions (like District 21 and the ice rink). You will be at the heart of a massive retail and leisure hub.
- High-Volume Success: Join an established, high-performing team that expertly manages immense customer traffic and a vast product range. This is a crucial and high-visibility store within the Decathlon network.
- Real Development: Decathlon invests heavily in our teammates. We offer fantastic development and training to help you grow your career beyond the sales floorwhether you aim for management, specialized roles, or even international opportunities within our global network.
- Diverse Sports Exposure: Engage with a huge variety of customers interested in everything from ice skating and adventure sports to running, cycling, and team games, matching the mall's diverse offerings.
The Role: Your Day-to-Day Mission
As a Sports Advisor, your mission is simple: ensure every customer leaves
satisfied or satisfied.
You will be the face of Decathlon, bringing your expertise and enthusiasm to:
- Be a Sports Coach: Share your passion! Greet customers warmly and offer expert advice on products, helping them find the perfect gear for their sport, even suggesting new activities.
- Create the Best Store: Work alongside your teammates to set up and maintain a beautiful, organized, and inviting department. You'll ensure our stock is accurate and products are displayed perfectly.
- Be a Problem Solver: Handle any situationfrom payments and returns to solving product querieswith a friendly, professional, 5-star attitude.
- Build the Community: Connect with customers, encourage sign-ups for our loyalty programs, and become a recognizable, trusted resource for the local sports enthusiasts.
Ready to bring your passion for sport to the largest mall in the country Apply now!
Profile 2. The Winning Mindset (Your Attitude)
- The Essentials (Your Toolkit)
- Education: A minimum of a Diploma in any field.
- Experience: We welcome Fresh Graduates excited to start their career, as well as experienced professionals looking for a new challenge.
- Communication: Fluent in English and Bahasa Malaysia (both written and spoken) is essential. Proficiency in other languages is a big plus!
- Availability: You must be able to play as part of the team during our busiest times, including weekends and holidays.
- Customer-First Focus: You genuinely enjoy helping othersteammates and customers alikeand possess a strong sense of service.
- Adaptable & Responsible: You are a self-motivated individual who thrives in a fast-paced, agile environment and can adapt quickly to change.
- Digitally Savvy: You're comfortable with technology and ready to embrace digital tools to enhance the shopping experience.
- Human-First Leader: You possess high standards for yourself and others, combining strong communication skills with an empathetic and people-first approach.
Skills
Leadership
sportive
Team Work
vitality
authenticity
Generosity
