Responsible for daily Sorting Centre operations, including physical processes, mainly receiving, sorting, and outbound activities
Involved in scheduling, staffing, workflow management, and monitoring of key performance metrics
Manage multiple stakeholders by coordinating with the manpower provider, and internal operations teams
Ensure operations meet targeted Service Level Agreements (SLAs) through general management, while demonstrating problem-solving and employee coaching/training skills where necessary
Provide daily data reports and identify potential improvements to existing processes to reduce bottlenecks and enhance team efficiency
Requirements:
Working Location: Ground Floor Warehouse And Mezzanine Office 1, PMT1629, Jalan Besar Sungai Bakap, Sungai Bakap, 14200 Sungai Jawi, Pulau Pinang, Malaysia
Working pattern: 45 working hours weekly, Rotational shift schedule, Overtime if required
SPM or Diploma in the related fields.
Prior experience in warehouse operations is preferred
Strong leadership skills with the ability to promote collaboration and teamwork across departments and stakeholders
Familiarity with Warehouse Management Systems (WMS) is encouraged
