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Sr. Associate, Information Systems Operations Management

2-4 Years
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Job Description

This role is part of Alcon's Information Technology function, a team that delivers cutting-edge technology solutions to Alcon associates and customers to help our people and the world see brilliantly.

The Sr. Associate, Information Systems Operations Management (Science/Tech/Engineering Path), is primarily responsible for ensuring IT systems are efficient, secure, and optimized for performance. Specifics include:

WHAT YOU'LL BRING TO ALCON:

  • Monitor IT system performance and recommend improvements for optimization
  • Troubleshoot and resolve system issues to maintain business continuity
  • Collaborate with business and IT teams to align systems with business requirements
  • Assist in designing and implementing system enhancements and contribute to developing operational strategies to improve system reliability
  • Make decisions on day-to-day operational issues and recommend system improvements while working under the guidance of senior team members for complex decision-making

All associates must adhere to GxP regulations by strictly following Standard Operating Procedures (SOPs), maintaining accurate and complete documentation, ensuring rigorous quality control, and completing all required training. Associates are responsible for meeting their individual job requirements and contributing to the overall compliance of the organization. Compliance with regulatory requirements and a commitment to continuous improvement are essential to our operations.

HOW YOU CAN THRIVE AT ALCON:

  • Opportunity to work with a leading global medical device company
  • Collaborate with a diverse and talented team in a supportive work environment
  • Competitive compensation package and comprehensive benefits
  • Continuous learning and development opportunities

About Company

Alcon is the global leader in eye care, dedicated to helping people see brilliantly. With an over 75-year heritage, we are the largest eye care device company in the world, with complementary businesses in Surgical and Vision Care. Being a truly global company, we work in 60 countries and serve patients in more than 140 countries. We have a long history of industry firsts, and each year we commit a substantial amount in Research and Development to meet customer needs and patient demands.

Job ID: 119224139