The Pitch
This is an exciting opportunity for an aspiring Sr. Social Media Analyst who's passionate about social media trends, consumer behavior, and data storytelling. You'll collaborate with our APAC team and learn from some of the best in the industry — while sharpening your skills in social listening and analytics tools like Sprinklr and Brandwatch, right here in Malaysia.
Are you curious about how people engage online Love spotting trends and turning data into insights Have 1-3 years of experience working with social media data, analytics tools, or in a digital/creative agency Confident in your English communication skills and eager to work on regional projects
If yes — we could be a great fit!
What You'll Do
- Place campaigns within paid social platforms and manages the ongoing real-time optimization of live media to ensure client goals are met and/or exceeded.
- Assist with the monitoring and reporting of social listening, including query and keyword cleaning
- Collaborate with the team on upcoming campaigns determining best platforms, target audience, and creative strategies to implement to develop media plans.
- Monitor campaigns for performance and ensure campaigns are pacing accordingly, managing spend, troubleshooting campaigns, creating insights about performance, making updates accordingly and flagging potential issues to management.
- Create and present client-facing campaign reporting by pacing reports, campaign build, ad-hoc analysis, and high-touch optimizations to ensure relevant metrics and insights are shown and make recommendations by condensing or strengthening key insights from campaign reports to optimize performance.
- Facilitate and plans direct buy campaigns with digital publishers.
- Analyze and generate cross-platform reports while monitoring direct buy campaigns for performance.
- Summarize media spends and fill out billing.
- Negotiates media cost with partners.
Who You Are
- Based in Malaysia, with understanding of digital media buying.
- 1–3 years experience in social media analytics, research, digital marketing, or a related field.
- Hands-on experience (or strong willingness to learn) with Sprinklr, Brandwatch, or similar social listening tools.
- Comfortable using Excel and Google Slides for reporting and visualization.
- Strong English proficiency — able to communicate insights clearly in writing and in presentations.
- Detail-oriented, proactive, and passionate about using data to tell stories.
- A team player excited to grow in a regional, collaborative environment.
