About WhiteCrow
We are global talent research, insight and pipelining specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our client's in-house research.
About our client
For more than 80 years, our client's engineers and product specialists have partnered with customers to produce highly engineered connectivity and sensing solutions that make a connected world possible. Their focus on reliability, durability, and sustainability exemplifies their commitment to progress. The unmatched range of their product portfolio enables companies, large and small, to turn ideas into technology that can transform how the world works and lives tomorrow.
As a Sr Quality & Reliability Engineer, you will be responsible for...
Responsibilities:
Policies And Procedures, Quality System:
- Implementing quality policies, procedures and systems; maintain/update quality engineering work instruction in order to ensure the business procedures in line with QS and global standards.
- Involving in customer audit, implement responsible procedures and facilitate other departments to close their actions on time and fulfil requirement to our products and process in order to meet customer requirement and our quality system
Incoming Materials Quality Issue Handling:
- Analysing and identifying material issues found in production line, drive SQE for supplier improvement in order to maintain incoming material quality.
Process Quality Issues Handling:
- Handling quality issues occurred in process in order to improve and maintain product quality performance, perform risk assessment to take proper disposition, develop improvement action to prevent the occurrence.
- Driving improvement for non-conformance detected by QC.
- Leading team to develop error-proof and mistake proof solution for quality risk identified. In order to achieve good quality performance of product.
Customer Complaints/Feedback Handling:
- Handling customers complaints including develop and implement customer complaints corrective and preventive action plan in order to maintain the relationship with customers and provide extraordinary customer experience to customer.
Quality documents and criteria setting:
- Developing quality engineering documents (QIP,WI,VA), set up and develop quality inspection criteria, prepare COC format in order to maintain product quality performance.
Quality Improvement:
- Developing and tracking assigned process quality improvement plan according to product quality performance and implement situation in order to improve and maintain product quality performance. Using the DMAIC method to drive the improvement.
- Working with team to qualify the process change/new line qualification/new machine, foresee quality risk and advise robust tooling/process design, identify the risk/gap and drive proper improvement action, follow up until action closed in order to improve and maintain product quality performance.
Scrap control and improvement:
- Reviewing and approving WIP scrap application
- Monitoring WIP scrap and take proper countermeasures
- Following up top failures in process, identify root cause and major contributor, drive team to take solid improvement action to improve
- Validating the improvement action and follow up the result
- Maintaining product quality performance
What you already have...
Education, Technical Qualification & Experience:
- College diploma major in engineering
- 3 years electronics industry quality related working experience, 1 year SMT experience is preferred.
- Green belt/Black belt certification is preferred, can lead the team to do the DOE/GR&R and data analysis ability.
- Familiar with manufacturing process of cable assembly, such as terminal and IDC crimping, soldering, electrical testing, signal integrity etc.
- Familiar with electrical industry specification such as IPC620, IPC610 etc.
