Option 1: Store Manager
Job Description
The Store Manager is responsible for overseeing the daily operations of the store, driving sales performance, delivering excellent customer service, and leading the store team to achieve business objectives. The role requires strong leadership, operational excellence, and a customer-focused mindset to ensure a positive shopping experience while meeting company targets.
- Foster a positive and productive work environment.
Customer Service & CRM
- Deliver exceptional customer service.
- Build strong relationships with customers and members.
- Handle customer inquiries and complaints professionally.
- Drive member recruitment and repeat purchases.
Store Operations
- Ensure smooth day-to-day store operations.
- Maintain visual merchandising and store presentation standards.
- Ensure compliance with company policies and procedures.
- Monitor store cleanliness and maintenance.
Inventory Management
- Manage stock levels and replenishment.
- Conduct stock counts and inventory checks.
- Minimize stock discrepancies and product losses.
- Ensure product availability and inventory accuracy.
Reporting & Communication
- Prepare sales and operational reports.
- Analyze business performance and recommend action plans.
- Communicate effectively with Area Manager and Head Office.
- Support company initiatives and projects.
To be successful in this role, you would need to have:
- Minimum 2–3 years retail management experience, preferably in beauty, skincare, or cosmetics industry.
- Strong leadership and people management skills.
- Good sales analysis and business acumen.
- Excellent communication and customer service skills.
- Ability to work weekends, public holidays, and retail operating hours.
Who we are looking for / The Qualities we look for in you:
- Strong leadership and team management skills.
- Passion for beauty, skincare, and customer service.
- Sales-driven mindset with a track record of achieving targets.
- Excellent communication and interpersonal skills.
- Ability to coach, motivate, and develop team members.
- Strong problem-solving and decision-making abilities.
- How will this career benefit you
- Gain valuable leadership and retail management experience with a leading Korean beauty brand.
- Develop strong business acumen through hands-on exposure to sales, operations, and customer management.
- Enhance your coaching and people development skills by leading and growing a retail team.
- Build expertise in the beauty and skincare industry through continuous product and sales training.
- Enjoy career progression opportunities within a growing organization.
- Receive competitive compensation, performance incentives, and staff purchase benefits.
- Be part of a dynamic, customer-focused, and collaborative work environment.
- Make a meaningful impact by helping customers achieve their skincare goals while driving business success.
Option 2: Beauty Advisor
Job Description
- Provide customer service and product knowledge while
generating sales
- Represent the face to the brand
- Passionate in meeting people
- Support and work as a team in achieving sales target and
incentives
- Provide support in maintaining the Brand and store image
