About Valiram
Valiram is a retail company founded in 1935. The company has expanded to become a global retail industry with 520+ locations in 10 different countries.
Valiram Brands:
- Beauty (Victoria's Secret, Bath & Body Works, Rituals, Molton Brown)
- Fashion (Michael Kors, Steve Madden, Tory Burch, Chloe, MLB Korea,_ Charles & Keith, Pedro etc)_
- Accessories (Swarovski,Mont Blanc)
- Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi, Ion Gizmos)
- F&B (Bacha Coffee, Quivo, Godiva, TWG Tea, Laderach, Candy Party)
- Watches (Swiss Watch Gallery, Tudor, Rolex, Cartier, Tissot, Zenith, Bell & Ross, Breitling, Blancpain, Omega)
At the office: Valiram HQ is located 10 minutes from Pavilion and 5 minutes from KLCC. We offer flexibility in working schedules based on our employees lifestyle preferences. Employees also have access to our staff-only cafe, which offers city views and affordable food options.
We celebrate diversity, with 32 nationalities spread across our team. To embrace this diversity, we celebrate the various festivities all year round such as Hari Raya, Malaysia Day, Chinese New Year, Deepavali and Christmas.
Via VClub, you can engage in various activities monthly including badminton, hiking, running and language class and meet other employees from across our brands and head office. All activities are free of charge!
SUMMARY OF THE ROLE
Lead the store by representing the brand, driving key initiatives, and ensuring sales, operations, and team performance align with excellence. Maintain store aesthetics, uphold inventory accuracy, minimize stock losses, and foster a positive, ethical work environment.
Key Responsibility Areas:
- Sales & Customer Service: Achieve sales targets, execute strategies, and provide excellent customer service while maintaining the brand's luxury image.
- Store Operations: Follow SOPs for opening/closing, maintain store cleanliness, and ensure proper visual merchandising.
- Inventory & Reporting: Manage stock, conduct regular counts, resolve discrepancies, and update reports accurately.
- Compliance & Development: Adhere to company policies, handle customer concerns, and continuously enhance product knowledge.
Key Requirements:
- Ideal to have at least 5-6 years of fashion retail experience, including 2 years in a managerial role.
- Strong sales and operational skills to manage inventory, merchandising, and store performance.
- Excellent customer service and clienteling to build strong relationships with potential clients.
Why work for us
We're more than just a job; we're a place where you can develop your skills, collaborate with a fantastic team, and have fun along the way! Here's why you'll love working with us:
- Level Up Your Career: Upskill at Your Pace: Our comprehensive online training platform offers courses in communication, leadership, Excel, and more investing in your growth. Proven Development Track: Last year alone, we conducted 150 trainings and empowered 65% employees to develop their skills and competencies, paving the journey to career growth and advancement.
- Fun & Vibrant Workplace: Engaged & Connected: We host numerous employee engagement activities like V-Club to build connections and a strong sense of community. Celebrate Together: We value cultural traditions and celebrate major national festivals with the whole team! Express Yourself: Enjoy the freedom of a fashionable dress code.
- At our HQ Office you can enjoy: Convenient & Delicious: Enjoy the perk of an in-house cafe serving delicious meals at subsidized prices, so you can fuel your day without breaking the bank. Effortless Travel: Our office is conveniently located within a 10-minute walk from public transportation, making your commute a breeze. Parking Made Easy: Need to drive No worries! We offer ample parking in nearby locations.
- Rewarding Benefits: Shop Like an Insider: Employees can enjoy staff purchase discounts up to 30% for all the brands we cover, as well as friends & family sale annually. Life Balance & Support: We offer a comprehensive benefits package.
Benefits:
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
- Vision insurance
