BIG CARiNG GROUP is Malaysia's largest pharmacy chain, bringing together BIG Pharmacy, CARiNG Pharmacy, Georgetown Pharmacy, Ting Pharmacy and Wellings Pharmacy under one roof. With over 50 years of retail pharmacy experience and more than 600 stores nationwide, the Group serves millions of Malaysians across the country. Its reach includes more than 7 million loyalty members, over 3.5 million monthly transactions, and 5,000 touchpoints spanning hospitals, clinics, and physiotherapy centres. Beyond retail, BIG CARiNG GROUP is building Southeast Asia's No. 1 Integrated Healthcare Group with a holistic ecosystem covering digital health, primary care, corporate healthcare, distribution, private labels, and manufacturing. Backed by decades of R&D and collaborations with over 3,000 local and global partners, the Group continues to redefine healthcare access and innovation, united by a shared vision of quality and smarter healthcare.
BIG Pharmacyhas grown progressively from a neighborhood pharmacy to one of Malaysia's leading pharmacy chains. We are expanding rapidly with over a hundred outlets throughout Malaysia.
Are you passionate in providing a great customer experience and educating customers to
Be
In
Goodhealth If yes, we want you to join us and grow with our BIG family!
Job Description
- Team Leadership & Staff Supervision
- Supervise pharmacy assistants and support staff, ensuring operational efficiency
- Pharmacy Operations & Process Optimization
- Oversee daily pharmacy workflow, ensuring efficiency in prescription dispensing, customer service, and administrative Tasks.
- Regulatory Compliance & Medication Safety
- Ensure adherence to Poison Act 1952 and pharmacy compliance regulations
- Customer Service & Patient Care Excellence
- Ensure a customer-centric pharmacy environment, where patients receive professional consultation and service.
- Medication Management & Dispensing Oversight
- Supervise medication dispensing, ensuring compliance with prescription guidelines.
- Inventory & Supply Chain Management
- Oversee inventory tracking and monitor stock levels, ensuring accurate inventory records
- Sales & Business Growth Support
- Assist in market analysis, product placement, and identifying sales trends.
- Continuous Learning & Professional Development
- Stay updated on pharmacy regulations, industry best practices, and digital pharmacy trends.
JOB REQUIREMENT
- Fresh graduates are welcome to apply.
- Required Languages: Bahasa Malaysia and English
- Additional Language: Mandarin (an added advantage but not compulsory)
- At least 3-5 year of working experience in the related field is required for this position
- Experience in the health/retail pharmacy industry will be an advantage
- Preferably Junior Executives specializing in Healthcare-Pharmacy or equivalent.
Employment Type: Full Time
Min. Education: SPM
Industry: Retail / Wholesale Trading / Property
Spoken Language: Malay, English, Mandarin
Written Language: Malay, English, Mandarin