Roles & Responsibilities:
Assist the Store Manager to supervise staff on the shop floor, and to ensure company operating procedures are followed, and the delivery of the highest quality of customer service.
- To assist the Store Manager to oversee the daily operations of the store
- To carry out daily checks on all display counters, orderliness of displays.
- To carry out daily checks on sales staff&aposs attire and name tag.
- To attend to customer&aposs complaint.
- To carry out monthly stock check.
- To report to store manager all matters concerning sales staff attitude towards work and to render good customer service when serving customers.
- To obtain feedback on competitor&aposs brand name.
- To be responsible for after Sales service i.e.: repair service, stamping and initial of products and delivery service.
- To arrange for repair of wear and tear of store furniture, fixtures and maintenance of store and office equipment.
- To assist the store manager to compile sales report if the store manager is out of town.
- To write up the sales staff duty roster.
- To check and update staff&aposs Annual leave application, public holidays, hour claim and Medical leave.
- To carry out checks on staff purchases.
- To write up petty cash claim.
- To check on updating of customer&aposs purchases.
Qualifications
- Sales experience in luxurious or travel related retail sales experience is preferred.
- Possess excellent communication, customer service and interpersonal skill.
- Self-motivated, mature and good team-player.
- Good command of spoken and written English.
