Supply Chain Manager

Position Overview

The SCM Manager of the Malaysia subsidiary is responsible for managing the end-to-end supply chain, including OEM production, and export operations, while acting as a control tower connecting distributors, OEM partners, headquarters, and the APAC organization. In a structure where the company does not directly hold inventory, this role leads the full execution of OEM production, export, and supply operations based on demand secured by the sales team. At the same time, the SCM Manager is responsible for establishing early-stage SCM processes and stabilizing the organization.

Key Responsibilities

1) OEM Production & Material Management (Core)

Manage OEM production schedules and delivery timelines

Develop and monitor production plans based on demand forecasts

Indirectly manage raw and packaging material supply status and respond to risks

Directly manage LTO (Limited Time Offer) and specific product packaging materials

Collaborate with OEMs and relevant teams to resolve production and quality issues

2) Export Operations Management (Core KPI Area)

Oversee export operations for Middle East, APAC and new markets

Manage integrated production-shipment schedules and volume allocation per export order

Manage export documentation and certification processes (e.g., Halal, Health Certificate, Cerificate of Origin etc.)

Handle country-specific regulatory requirements and shipment issues

Lead one export operations staff member (focused on documentation and scheduling)

3) SCM Process Building & Operational Enhancement

Standardize and build SCM processes in an unstructured operating environment

Design and stabilize end-to-end export-focused SCM processes

Establish supply risk management systems

Manage key KPIs (export fulfillment rate, on-time delivery, lead time, etc.)

4) Distributor-Based Supply Operations Management

Develop supply execution plans based on orders secured by the sales team

Collaborate with distributors on purchase orders, supply schedules, and inventory levels

Coordinate and resolve supply issues with distributors and internal teams

Ensure supply responsiveness to demand fluctuations

5) Cross-functional Collaboration

Communicate supply plans and issues with headquarters and APAC regional teams

Work closely with Sales and Marketing for demand-driven supply execution

Lead collaboration with external partners such as distributors, OEMs, and logistics providers

Qualifications

10+ years of experience in SCM, logistics, or procurement

Experience in export, OEM production, and import supply chain operations

Proven experience managing complex supply chains involving distributors + OEM + export operations

Ability to handle both hands-on execution and team leadership

Strong English communication skills (mandatory)

Preferred Qualifications

Experience in food or FMCG industry

Experience with Halal certification and export compliance

Experience in SCM process building or organizational setup

Experience with ERP/SAP or data-driven(Excel skill) operations

Core Competencies

Strong stakeholder management (Sales, Distributors, OEMs, HQ)

Execution-driven problem solving

Process building and structuring capability

Prioritization and multi-tasking ability

Ownership and accountability mindset

What Success Looks Like

Stable export volume execution and on-time delivery performance (top KPI)

Minimized OEM production and material supply risks

Stable distributor-based supply operations

Established SCM processes and organizational stability