Company Description
An e-commerce holding company focused on building digitally native brands that cater to global audiences, delivering innovative, high-quality products designed for modern consumers everywhere.
Our brands are designed specifically for the North American and European markets, with a dedicated focus on outdoor recreation and active apparel.
Role Description
The Supply Chain Executive owns end-to-end fulfillment and operations to ensure customers are satisfied after they buy from our online storeacross forecasting, purchasing, supplier's production, QC, freight, customs, 3PL operations, Amazon FBA replenishment, delivery performance, and returns. You will work closely with the Supply Chain & Operations Team Lead to plan priorities, make tradeoffs, and execute improvements across all markets.
This role requires high ownership and strong problem-solving. When issues arise (late shipments, stockouts, damaged parcels, missing parts, 3PL receiving errors, quality spikes, compliance surprises), you act as the firefighter to diagnose root cause, coordinate stakeholders (factory, forwarder, 3PLs, internal teams), and drive the fix to completion. Outside of firefighting, you proactively pick the highest-opportunity areas to optimizeimproving on-time delivery, in-stock performance, product quality, and customer experience while reducing costs and return rates.
You will manage daily communication with China factories (Wechat), negotiate terms, and regularly travel to China to meet factory owners and drive improvements.
Responsibilities:
- Build a 12-month seasonal demand forecast and align it with the Team Lead and Marketing before execution
- Convert forecast into purchase plans and POs, then manage PO execution end-to-end
- Execute forecast adjustments during the year (ship earlier, delay, reallocate inventory) when actual demand deviates
- Negotiate with suppliers on pricing, MOQ, lead time, payment terms, and production capacity with guidance from the Team Lead
- Manage production timelines with factories and ensure milestones/deadlines are hit
- Supervise factory QC process and drive defect reduction with the Team Lead
- Identify product/packaging improvements that reduce issues and returns, and coordinate implementation with relevant teams
- Plan and execute international freight (primarily FCL ocean) and customs documentation end-to-end
- Ensure compliance readiness for first-time product shipments to new markets/requirements
- Manage inventory health across 6 global 3PLs (US x2, UK, EU, CA, AU) and coordinate replenishment accordingly
- Manage Amazon FBA replenishment flows in US/UK/EU alongside the broader inventory strategy
- Monitor fulfillment performance and resolve incidents fast (delivery issues, damages, missing items, 3PL errors)
- Track return rate trends and drive actions to reduce returns through root cause fixes
- Maintain clean operational tracking in Excel/Shopify/WMS portals and keep stakeholders updated via Slack/email
- Communicate daily with China suppliers on WeChat and travel to China to manage relationships and improvements
- Other ad-hoc creative tasks that help the company succeed.
What We're Looking For (Must-Haves):
- High Achiever Mindset Strong academic performance (e.g. excellent high school/university results, competition wins, scholarships, or Dean's List recognition).
- Relevant Education BA/BSc in Supply Chain/Logistics/Operations/Industrial Engineering (or related); other disciplines welcome with strong analytical skills and proven ability to execute.
- Experience Level Fresh graduates or candidates with 13 years of relevant eCommerce/growth/marketing experience are strongly encouraged to apply.
- Strong Work Ethic You take ownership, deliver results, and hold yourself to high standards.
- Strong Mandarin communication skills (both written and verbal).
- Ability to work fast, juggle multiple projects, and deliver under tight timelines.
- A collaborative mindsetopen to feedback, quick to adapt, and eager to test-and-learn.
Bonus Points (Nice-to-Haves):
- Passion for the outdoors.
This Is What We Offer Our People:
- Become world-class - we coach you to become the top 1% globally in your craft.
- Outrageous total compensation we pay our team at least 2 the market rate.
Perks:
- Wildly Rewarding Monthly Bonuses
We walk the talk: Bonuses averaged 60% of monthly base pay in 2023, 67% in 2024, and 107% in 2025.
Paid monthly and tied directly to company profits, your effort pays off all year.
Fresh grads are guaranteed more than RM5,000/month total gross pay (including bonuses) in their first year.
- Surrounded by A-Players Collaborate with high-performing, driven, and genuinely caring teammates who elevate your game.
- Annual Overseas Company Trip One unforgettable international adventure every yearfully covered.
- Annual Local Retreat A well-earned domestic getaway to recharge and reconnectyour partner is invited, all expenses paid.
- Monthly In-House Massages Relax and reset with professional massages, right in the office.
- Monthly Team Activities Bond, have fun, and build meaningful memories with your team.
- Weekly Team Lunches Great food and even better conversationson us.
- Free-Flow Pantry Snacks Unlimited access to snacks and drinks to keep your energy up throughout the day.
- Inspiring Office Space Work in a beautifully designed environment with ergonomic, high-end chairs.
- Free Office Parking Your spot is always covered.
- Gym Subsidy Stay healthy with partial coverage for your fitness membership.
- Top-Tier Work Setup Get equipped with a high-end company laptop and a 2nd monitor for maximum productivity.
