The Airport Inspection & Passenger Survey Associate is responsible for conducting daily washroom inspections and passenger surveys at designated airport locations. The role also involves basic data analysis and reporting, including preparation of monthly presentation materials and participation in client meetings.
Key Responsibilities:
On-Site Inspections & Surveys
Conduct routine washroom inspections at assigned airport locations using defined checklists
Carry out passenger surveys and collect feedback professionally and accurately
Submit inspection and survey data in a timely and complete manner
Escalate critical issues observed during inspections where required
Data Analysis & Reporting
Compile inspection and survey data using Microsoft Excel
Perform basic data analysis (summaries, trends, simple charts)
Prepare monthly reports and presentation slides using Microsoft PowerPoint
Client & Internal Engagement
Participate in monthly review meetings with clients
Present findings, trends and observations clearly and professionally
Requirements
Experience & Skills
Experience in inspections, audits, surveys, fieldwork or operations is an advantage
Basic proficiency in Microsoft Excel (data entry, formulas, charts)
Basic proficiency in Microsoft PowerPoint
Comfortable with on-site work and public interaction
Personal Attributes
Detail-oriented and observant
Able to work independently and follow standard procedures
Reliable, punctual and professional
Additional Notes
Training on inspection standards and survey methodology will be provided.
This role is suitable for candidates who prefer a field-based role with reporting responsibilities.
This role is expected to work on weekends on a rotational basis.
