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System Analyst and Support

alliance bank malaysia berhad
2-4 Years
Malaysia, Kuala Lumpur
Early Applicant
  • Posted 7 months ago
  • Be among the first 30 applicants

Job Description

JOB RESPONSIBIITIES

  • Act as the primary liaison between business users, IT Teams and vendors to ensure system solutions meet business needs.
  • Gather and analyze business requirements for system enhancements and new initiatives.
  • Manage and coordinate end to end project and enhancement activities
  • Configure and maintain application parameters, workflows and decisioning rules.
  • Conduct root cause analysis (RCA) on production issues, delivering timely resolutions and ongoing support to maintain daily operations.
  • Oversee the full system lifecycle, user requirements, UAT, implementation, and post deployment monitoring.
  • Ensure compliance with regulatory requirements in system processes.

Experience/Knowledge Required

  • Bachelor's Degree in Finance, Information System, or a related field.
  • A minimum of 2+ years of experience in business analyst, system analyst, or system support.
  • Strong analytical and problem-solving skills, self-starter, good communication skills and ability to work independently with minimum supervision.
  • Ability to assist end users, investigate and resolve application errors or workflow issues.
  • Ability to manage fixes, change requests and vendor interactions simultaneously.
  • Experience in SQL, banking applications is an advantage.
  • Fresh graduates are encouraged to apply

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Finance
Employment Type:
Full time

Job ID: 138840377

Last Updated: 14-08-2026 02:28:37 AM
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