This position reports to OSS & Platform Lead
Are you a proactive problem-solver with a passion for automation and system reliability Join our OSS & System team and help maintain the critical systems that power our next-generation telecommunications network. This is an excellent opportunity to gain hands-on experience with modern cloud, automation, and core IT infrastructure.
Key Responsibilities:
As an OSS System Engineer, you will be responsible for the health, maintenance, and automation of our core internal and Operation Support Systems (OSS). Your primary duties include:
- System Administration: Perform administration and monitoring of internal IT systems, including servers, storage, private cloud platforms, and databases.
- OSS Support: Support the maintenance and updates of key OSS platforms, such as network monitoring, inventory, and automation systems.
- Automation & Scripting: Proactively help automate simple, routine tasks across internal platforms using scripting languages and automation tools like RPA, Ansible, or similar technologies.
- Basic Development: Assist with coding or scripting for data extraction and fundamental system integration tasks.
- Reliability: Monitor system health alerts and ensure the smooth, reliable operation of all internal platforms.
- User Support & On-Call: Handle basic user requests for data extraction and automation support, and provide 7x24 on-call standby and L1 & L2 support for internal systems.
- Infrastructure Support: Support virtual machine provisioning, backups, and simple server maintenance tasks for internal users.
What You'll Bring:
We're looking for enthusiastic, self-motivated candidates who are eager to learn and grow their technical expertise.
- Education: A Bachelor's Degree in Computer/Telecommunications Engineering, Information Technology, Computer Science, or Software Engineering.
- Experience: 1 to 5 years of working experience, with exposure to the telecommunication domain being a strong asset.
- Technical Proficiency is a Must: Competency in Linux administration, shell scripting, PHP, Python, and SQL.
- Core Skill:Strong troubleshooting skill is essential for success in this role.
- Flexibility: Must be able to work after office hours and be available for on-call standby during weekends.
- Attitude: Open-minded, willing to learn new technologies, highly independent, and capable of handling a wide range of assignments with minimal supervision.
- Communication: Able to communicate and collaborate effectively with both technical and non-technical stakeholders.
Bonus Skills (A Plus):
- Experience in server/storage hardware configuration or maintenance.
- Knowledge of OSS systems and network management principles.
- Exposure to cloud platforms such as Openstack, AWS, GCP, or Azure.
Our Commitment to You
At Time, we believe great work deserves great support. Here's what you can look forward to when you join us:
- Comprehensive medical coverage for you and your immediate family, including outpatient care, hospitalisation, dental and optical benefits.
- Wellness support with an annual spending account for health-related needs, alternative treatments, or even paid-up premiums for personal insurance.
- Employee assistance during life's big moments, from celebrations to times of bereavement.
- Learning & growth opportunities through dedicated time for learning, access to LinkedIn Learning and rewards for upskilling.
- Cash rewards for recognised certifications and full reimbursement for up to two approved professional memberships each year.
*Only shortlisted candidates will be notified.
