Takaful Consultant ( Pru-Venture i )

Company Description Prudential BSN Takaful Berhad (PruBSN) is Malaysia's leading family takaful operator, recognized for its customer-focused approach, multi-channel distribution strategy, and innovative, technology-driven solutions. The organization emphasizes creating a workplace where people find value and meaning in their work while delivering strong performance for customers, shareholders, and communities. PruBSN supports professional growth through robust talent development and training programmes, including in-house courses, public programmes, workshops, and seminars. The company promotes strong leadership at all levels, performance-based rewards, and active employee engagement through open dialogue, feedback, and volunteering. PruBSN is committed to maintaining a diverse and inclusive workforce and offers a range of career opportunities across Malaysia.

Role Description This is a full-time Takaful Consultant (Pru-Venture i) role based in Kuantan with a hybrid work arrangement, allowing some work-from-home flexibility. The Takaful Consultant will engage with prospective and existing customers to understand their protection and savings needs, and provide suitable family takaful solutions under the Pru-Venture i portfolio. Day-to-day tasks include prospecting and building a customer base, conducting needs analysis, presenting takaful plans, and assisting customers throughout the onboarding and servicing process. The role involves maintaining accurate records, following up on renewals and policy changes, and ensuring compliance with regulatory and Shariah requirements. The consultant will also participate in training, coaching, and team activities to enhance product knowledge, sales skills, and professional development.

Qualifications

• Strong interpersonal, communication, and customer service skills to engage diverse clients and build long-term relationships.
• Sales, negotiation, and presentation skills to explain takaful solutions clearly and support customers in making informed decisions.
• Basic financial literacy and understanding of protection and savings concepts; familiarity with takaful or insurance products is an advantage.
• Ability to work both independently and collaboratively in a team, with self-motivation to meet performance targets.
• Comfort with digital tools and online platforms for customer engagement, remote work, and reporting.
• Good organizational and time management skills to handle multiple customer cases and follow-ups efficiently.
• Minimum qualification of a relevant diploma or degree is preferred; completion of any required industry licensing or certification will be necessary.
• Commitment to ethical conduct, regulatory compliance, and alignment with Shariah principles in all customer interactions.