Team Leader, Telemarketing

AIA Group

Malaysia, Kuala Lumpur

2-5 Years

This job is no longer accepting applications

Posted 30 months ago

Job Description

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.
So if you believe in inspiring a better future, read on.
About the RoleLead and manage telemarketing team to achieve Key Performance Indexes (Sales Targets)
Job Responsibilities

Handle and resolve enquiries escalated from team members as and when necessary.
Ensure all team members understand the company policies and management procedures.
Ensure team members are familiar with product knowledge and program specifications.

Job Requirements

Degree holders with minimum 2 years experience in managing a telemarketing team. Non-degree holders with relevant experience will also be considered.
Candidates with Pre Contract Examination (PCE) in Life / General Insurance would have an added advantage
Strong leadership and people management skills
A bottom-line performance-driven personality
Good team building and interpersonal skills with the ability to communicate with people at all levels
Excellent training, coaching, analytical and problem-solving skills
Strong command of Mandarin and the ability to speak other languages / dialects would be an added advantage

More Info

Job Type:

Permanent Job

Industry:

Banking /Accounting /Financial Services

Role:

Team Leader /Technical Leader

Function:

Employment Type:

Full time

About Company

AIA Group

AIA Group Limited, often known as AIA , is a Hong Kong-based American multinational insurance and finance corporation. It is the largest public listed life insurance and securities group in Asia-Pacific. It offers insurance and financial services, writing life insurance for individuals and businesses, as well as accident and health insurance, and offers retirement planning, and wealth management services, variable contracts, investments and securities.

Job ID: 42389439

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