A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.
Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.
Expectations on Role and Responsibilities:
- He/she remains active part of the sales force, with sales & CRM targets, commissions on
sales, but taking over responsibilities on some specific tasks
- No direct people management; the Team Leader will manage specific tasks (i.e. CRM calling
campaigns, prospect registration and follow-up, action plan on cross-selling, etc...) based on
his/her manager's needs.
- Point of reference for Client Advisors on all store policies and procedures.
- He/she is capable of managing sensitive situations regarding sales activities or after sales
(boutique returns, end of season, customer returns, repairs, complaints) when other
managers are absent.
- Ensure the appropriate onboarding of new hires.
- Supports Store Manager/Team Manager in allocating duties and responsibilities to Sales
Associates and schedule shifts.
- Performs the role in line with the policies and guidelines set by the Headquarter in terms of:
safety of both Personnel and products, store image and operations.
A top performer in sales and KPIs
- Has a proven selling and clienteling skills.
- Top performer in sales and KPIs
- Has a collaborative mindset.
- Has excellent communication and story telling skills.
- Strong knowledge on store operation
- Strong product knowledge to support the team in product maintenance, replenishment,
display.
- Is a contributor to the correct operations of the store.
The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equity. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.
