Identify, initiate and lead in enhancement process in align with Group and business direction
Drive for improvement and sustainability on laboratory process and methodology by continuously review and improve existing methodology and process flow
Regularly communicate with Global Technical Support team on method alignment, new methodology development, recall case and technical exchange
Handle escalated query and potential complaint professionally and work with business team to minimize the business impact
Review the effectiveness of the implemented and improved test methodology, process flow and take necessary action to rectify flow/ method when needed
Evaluate, assess and approve Approved Signatory and Validator as per established Quality Procedure
Evaluate and approve new or existing Technical document under Quality Management System (QMS)
Respond fast to business development need by research, study and develop new methodology which is fit for intended purpose
Lead method development process on resource management ,timeline management and document review
Collaborate with Quality team to plan and identify on area of improvement.
Lead technical analyst on providing technical training and assessment to ensure the analysts are technically competent.
Provide technical guidance /guideline / briefing for business team when needed
Work with Quality team to on verification of identified root cause and corrective action
Provide technical support to all MBL laboratories
Supervise to ensure Good Housekeeping and Good Laboratory practice in the laboratory.
Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
Perform any other responsibilities as assigned by your reporting manager and/or Senior Management
Qualifications
Bachelor degree in Science or related field from recognized university/college.
Minimum 3 years proven track record in relevant analytical laboratory testing activities.
Proficient in MS ISO/IEC 17025 requirements.
Proficient & experience in handling chemical & microbiological related testing
Good personality, independent and a good team leader.
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