Job Summary
The IT Business Analyst is responsible for gathering business requirements, analyzing banking processes, and translating business needs into functional and technical specifications for IT development teams. The role involves working closely with business stakeholders, project managers, developers, QA teams, and vendors to deliver banking system enhancements, digital transformation initiatives, and regulatory compliance projects.
Key ResponsibilitiesBusiness & Requirements Analysis
- Gather, analyze, and document business and system requirements from stakeholders.
- Conduct requirement workshops, interviews, and gap analysis sessions.
- Prepare:
- Business Requirement Documents (BRD)
- Functional Specification Documents (FSD)
- User Stories
- Use Cases
- Process Flow Diagrams
- Translate business requirements into functional specifications for technical teams.
- Perform impact analysis for system enhancements and changes.
Banking Domain Support
- Support banking applications such as:
- Core Banking
- Internet/Mobile Banking
- Loan Systems
- Credit Card Systems
- Payments & Remittance
- Treasury
- AML/KYC Systems
- Understand banking operational workflows and regulatory requirements.
- Ensure solutions comply with banking standards and internal governance.
Stakeholder Management
- Liaise between business users and IT teams.
- Coordinate with:
- Product Owners
- Developers
- QA/Testers
- Infrastructure Teams
- Vendors
- Facilitate User Acceptance Testing (UAT) sessions and sign-offs.
Project & Delivery Support
- Participate in Agile or Waterfall project delivery.
- Support sprint planning, backlog grooming, and project tracking.
- Monitor project scope, risks, and issue resolution.
- Assist in deployment planning and post-implementation support.
Testing & Quality Assurance
- Prepare test scenarios, test cases, and test data.
- Support SIT/UAT testing activities.
- Validate system functionality against business requirements.
- Track defects and coordinate fixes with technical teams.
Documentation & Reporting
- Maintain project and system documentation.
- Prepare reports, status updates, meeting minutes, and change requests.
- Ensure proper version control and audit compliance documentation.
Required SkillsTechnical Skills
- Requirement Gathering & Analysis
- BRD / FSD Documentation
- SQL basics for data analysis
- API and system integration understanding
- SDLC knowledge
- Agile / Scrum methodology
- UAT & SIT coordination
- Process mapping tools (Visio, Draw.io, Bizagi)
Banking Knowledge
- Retail Banking
- Corporate Banking
- Digital Banking
- Payments & Remittance
- Loan & Financing Processes
- AML / KYC Compliance
- Regulatory reporting awareness
Tools & Technologies
- JIRA
- Confluence
- Microsoft Office Suite
- SQL
- Excel
- Power BI (optional)
- Postman/API testing tools (optional)
Soft Skills
- Strong analytical and problem-solving skills
- Good communication and presentation abilities
- Stakeholder management
- Documentation and reporting skills
- Time management and multitasking
- Ability to work in fast-paced banking environments
Preferred Qualifications
- Bachelor's Degree in:
- Information Technology
- Computer Science
- Business Information Systems
- Finance or related field
- 3–6 years of experience as IT Business Analyst
- Experience in banking or financial services industry
- Knowledge of Agile/Scrum practices
