Role Specific Responsibilities:
- Works with customers along with appropriate internal and external resources (e.g. account teams, partners) on the strategy/deployment/optimization of services and solutions
- Takes responsibility of task/project implementation for assigned customer engagements
- Captures and contributes to new implementation techniques and methodologies utilized in customer delivery and shares lessons learned with the broader team
- Creates and reviews project deliverables e.g. Design recommendations, High Level
- Design, Low Level Design, Implementation/Change Management Plans
- Builds and/or leverage test environments as required to resolve complex problems
- and compatibility issues Leverages software skills and tools to configure, deploy and/or troubleshoot network products and solutions. Contributes in the development of digital intellectual capital (e.g. scripts, digital signatures).
- Acts as an initial focal point for problem resolution for assigned customer engagements. Assures proper and quick resolution of major customer problems across an appropriate range of technologies.
Scope:
- Collaborates with other Consulting Engineers in appropriate technology domains to
- ensure optimal use of resources to meet customer needs
- Typically interacts with individual contributors, managers, and customers
- Provides input to Sales team on technology solutions for customers
- Works on moderately complex problems and considers relative value of several alternative solutions to potential issues before confirming a final decision as to the path forward.
Expertise:
- Typically requires BSc Computer Science or equivalent plus 3-6 years of relevant
- work experience
- Hands on experience on Routing and switching – Change window, network, overall process orientation, and work at client place
- Add on skills – ACI – DC & SDWAN good to have or can be trained in 6- 8 weeks window.
- Mandarin Speaking is required as will cater to Mandarin Speaking Client/Customers
