Technical & Customer Service Intern

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

. Currently pursuing a Diploma or Bachelor's Degree in any field, with a preference for

Information Technology, Computer Science, or a related discipline.

. Strong verbal and written communication skills.

. Customer-focused with a positive attitude and eagerness to learn.

. Demonstrated ability to work in teams and contribute positively to team dynamics.

. Ability to multitask, prioritize, and manage time effectively.

. Ability to learn quickly and adapt to new technologies.

. Good knowledge of Microsoft Office Suite (Word, Excel, Outlook).

. Ability to work both independently and collaboratively in a dynamic environment.

. Willingness to work in I-City

. Able to commit to a minimum internship duration of 16 weeks (4 months). Preference

will be given to final-year students.

. Work with CRM systems or ticketing platforms.

. Respond promptly to customer inquiries via phone, email, and live chat.

. Handle and resolve customer complaints and issues effectively.

. Provide accurate information regarding products, services, and transactions.

. Escalate complex issues to appropriate teams or supervisors as needed.

. Assist in maintaining detailed records of customer interactions and transactions.

. Contribute to improving customer service processes and procedures.

. Collaborate with team members to achieve organizational goals.

Pre-Requisites :

Are you game