Company Overview
A premier Malaysian ICT infrastructure specialist, primarily recognized for its expertise in
Data Centre (DC) consultancy, design, and construction. Established in 1999, the company has evolved from a product distributor into a high-level technical consultancy capable of delivering Uptime Institute-certified facilities.
Job Responsibilities
- Manage and lead the Hawkeye department to deliver quality and efficient preventive
- Maintenance services and project implementation to our customers.
- Manage and Lead Hawkeye Software development team to continue develop DCIM software.
- Maintain support services by meeting the customer's Service Level Agreement (SLA)
- terms and conditions
- Handling customer complaints or any major incidents such as equipment and or system
- failure.
- Set KPI for engineers and software developer and keep track on their performance.
- Ensure all engineers are observing and practice safety measure at all times.
- Perform other work as instructed by superior when required.
Job Requirements
- Candidate must possess at least Bachelor's Degree in Electrical and Electronic Engineering or related field
- Be a team player, bringing can-do innovation and commitment to the support service and system development.
- Preferably a manager specializing in managing complex Data Centre project delivery, lifecycle of software development, Data Centre operation or equivalent.
- Strong analytical skill, problem solving skill and interpersonal skill.
- Good organizer, ability to prioritize workload and work with tight deadline.
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