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This job is no longer accepting applications
Responsibilities:
Provide continuous technical support via telephone and email related to the product
Employ a high level of interpersonal and communication skills to move beyond customer's
frustrations and solve customer's problem
Identify the level of technical knowledge and adjust technical communications to solve
customer's problem
Conducting basic probing to determine the next action for any software related to enquiries
Requirements:
Excellent English & Mandarin verbal communication skills
Fresh Graduates who are interested to start their career in a call centre are also encouraged
to apply Full Training Provided
Fresh Graduates with Cert/Degree/Diploma in IT encourage to apply
Must be willing to work on rotational shifts
Must be willing to work in Ara Damansara
Salary Range: RM 3000 - RM 3500 (basic) + Allowance + KPI bonus
WHY JOIN US:
Monthly fun and exciting staff activities
We are located nearby shopping malls and housing area
Aegis hires from across the globe so there is an opportunity to interact with people from
different cultures and ethnicity (Europe, Asia Pacific, etc
Benefit:
5 working days in a week
EPF & SOCSO
Sick leave
Annual leave
Quarterly staff recognition and appreciation
Nice Working Environment
Free Shuttle Van Provided from Various Location
Accommodation Provided
Fun Filled Environment with Events and Activities/ Team Outing
CAREER GROWTH & TRAINNING PROGRAMS:
Career Path: Executive > Senior Executive > Specialist > Team Leader > Assistant Manager >
Manager
iSTAR System for Appraisal & Rewards The STAR training is to help Aegis employees to
identify their weakness and to develop future leaders for the company.
English Training Aegis provides English trainings to Aegis employees who would like to
improve their communication & business writing skills.
IJP Internal job program. Opportunity to transfer within the company after 1 year if there
is a suitable position available and staff passes the interview session.
School Certificate / N or O-Level
TRINITY WORKFORCE SOLUTIONS
We've built a deep understanding of candidates, clients and technologies used in this ever-evolving sector, helping us to connect top talent with leading companies every day.
Trinity is posed to take on even greater challenges in the coming years as it remains firm in its commitment to provide only the best employment opportunities to the country's highly skilled labor force and professionals, and showcasing the best that the Multiple Geographics has to offer to the global labor market.
Trinity can be the ‘One Stop Shop’ for recruitment, with capabilities of supporting with recruitment requirements across all areas of the operation, with our aim being to “Keep you in excellent working order�.
Job ID: 122935633
