About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Job Overview:
The Technical Author will be responsible for creating, editing, and maintaining comprehensive documentation for our products, services, and internal processes. This role requires a keen understanding of technology, the ability to translate complex concepts into clear and concise information. The ideal candidate is self-driven, highly organized, detail-oriented, and passionate about writing and technology.
Key Responsibilities:
- Documentation Development: Produce high-quality documentation that meets applicable standards and is tailored for its intended audience, including user manuals, installation guides, service manuals, and troubleshooting guides.
- Content Editing: Review, revise, and edit content to ensure clarity, consistency, and accuracy. Use Schema ST4 to organize and update technical content (fragments, tables, graphical images), along with preparing files for translation and managing translation process
- Collaboration: Work closely with product managers, R&D, engineers, service, and other stakeholders to gather information and understand the technical aspects of our products and services.
- Content Management: Maintain and update existing documentation to reflect new product releases, updates, and changes.
- Standards & Guidelines: Develop and adhere to standardized templates, style guides, and content management practices to ensure uniformity and quality across all documentation.
- Ensure all technical documentation adheres to company standards and regulatory requirements.
What You Need to Succeed
- Bachelor's degree in Technical Writing, (Marketing) Communications, Engineering, or a related field.
- Proven experience developing a range of technical publications across a range of media.
- 3-5 years of technical writing experience, preferably in the technical or technology industry.
- Working knowledge and understanding of Component Content Management Systems.
- Experienced in producing technical documents for products comprising software, hardware, graphical HMI, electronics & electromechanical subsystems.
- Knowledge in Schema ST4 or other component content management systems (eg. IXIASOFT CCMS, SDL Tridion Docs, DITA works, Acrolinx) is an advantage
- llustration experience - Adobe Illustrator, Callout Designer
- Knowledge of Technical Authoring best practices, XML data architecture, and DITA standards.
- Knowledge and experience of Microsoft Office applications & Adobe Acrobat Pro
- Familiarity with markup languages such as HTML and XML.
- Experience in writing technical content using XMetaL or other XML authoring tools.
- Experience in translation tools and processes.
- Experience creating visual aids such as graphics, diagrams, screenshots, and flowcharts is a plus.
Our Offer to You
- Collaborative and innovative work environment
- Professional development and growth opportunities
- 13.5 months salary per annum
- Medical care with dental package
- Life insurance
Equal Opportunity Employment
We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.
