Technician

We're Hiring: Technician

Locations: Shah Alam | Johor Bahru | Kota Kinabalu

We are looking for a skilled and customer-focused Technician to provide on-site service and repair for a wide range of home appliances at customers locations. This role requires strong technical expertise, problem-solving skills, and a commitment to delivering excellent customer service while representing the company professionally in the field.

Key Responsibilities

• Plan and schedule on-site service appointments based on customers availability.
• Perform on-site diagnostics, repair, testing, and commissioning of home appliances, equipment, and machinery.
• Use diagnostic tools (e.g. multimeter, calibrator) to identify faults and assess technical issues accurately.
• Repair defective products or arrange for replacement of faulty or worn-out parts when required.
• Prepare basic quotations for non-warranty repair jobs and clearly explain repair costs to customers.
• Educate customers on proper product usage, handling, and basic maintenance.
• Manage spare parts usage, inventory, and ensure proper documentation.
• Maintain workshop organization, cleanliness, and safety standards.
• Address customer inquiries and technical concerns promptly to ensure satisfaction.
• Perform any other duties as assigned by the superior.

Requirements

• Minimum 1–2 years of working experience in repairing home appliances.
• Sound knowledge of electrical and mechanical systems in household appliances.
• Basic customer service and communication skills.
• Physically fit and able to lift medium to heavy home appliances when required.
• Able to work independently with minimal supervision.
• Possess a valid GDL license and confident in driving a van.
• Willing to travel for outdoor field service as required.
• Able to start work immediately.

Work Locations: Shah Alam, Johor Bahru, Kota Kinabalu

Apply now and be part of a team committed to quality service and customer satisfaction.