Job Summary
Responsible for repairing, servicing, installing, and troubleshooting home appliances. Provide technical support and assist customers with product-related issues.
Key Responsibilities
- Arrange appointments and visit customers for field service when required.
- Install, test, and explain the proper use of home appliances.
- Use tools such as a multimeter to diagnose problems.
- Repair faulty appliances and replace damaged parts.
- Service appliances at the workshop or customers homes.
- Prepare basic repair quotations for non-warranty products.
- Manage spare parts and inventory.
- Maintain a clean and safe workshop.
- Perform other duties assigned by the supervisor.
Requirements
- Minimum Vocational Certificate / relevant technical qualification.
- 1–2 years of experience repairing home appliances.
- Basic spoken and written Bahasa Malaysia and English.
- Basic knowledge of electrical and mechanical systems.
- Familiar with common tools and equipment.
- Good customer service and communication skills.
- Willing to travel for field service.
- Physically fit to handle medium/heavy home appliances.
- Valid GDL (Goods Delivery License) is an advantage.
