Telemarketing Specialist

Company Description

RinggitPlus is Malaysia's leading financial comparison website, dedicated to helping Malaysians make smarter financial decisions. Offering actionable and impartial advice, we cover the entire financial market to provide the best deals on credit cards, personal loans, and mortgages. With a mission to transform Asia's fintech industry, we empower individuals to #GetMore for their money. Join us to be part of a dynamic and innovative organization shaping the future of personal finance in the region.

Role Description

This is a full-time on-site role for a Telemarketing Specialist located in Petaling. The Telemarketing Specialist will focus on lead generation and customer engagement by reaching out to potential customers via phone calls. They will provide detailed information about financial products, handle customer inquiries, and ensure a positive customer experience. The role also involves driving sales by explaining and promoting the features and benefits of various offerings, maintaining accurate records of customer interactions and performance metrics.

Qualifications

• Proven skills in Lead Generation and Sales to effectively drive revenue growth and achieve set targets.
• Excellent Communication and Customer Service abilities to build strong relationships and address client needs.
• Experience in Customer Support, ensuring queries and concerns are resolved efficiently.
• Ability to work in an on-site, dynamic environment with strong interpersonal skills and a goal-oriented mindset.
• Fluency in multiple languages is an advantage.
• Minimum qualification of a high school diploma, with prior telemarketing or sales experience being a plus.