The Opportunity:
Under general supervision, responsible for maintaining relationships with accounts by visiting customer sites within assigned territory. Sell products and services to customers and act as point of contact post-sale, focusing on ongoing customer satisfaction, retention, and growing business. In addition to face-to-face meetings, engage with customers over the phone and Internet (e.g., chat, email, video conferencing, etc.) to close sales and support clients. Respond to client inquiries and offer guidance on appropriate products and services. Execute sales strategy, generate sales reports, and identify opportunities to increase sales volume while ensuring service levels are met.
- Relationship Development: Increase competitive advantage and drive customer satisfaction by building trust and developing strong relationships. Add value in every interaction by working together with customers and internal teams to develop beneficial solutions for their business.
- Targets: Meet/exceed IOP for sales and margin. Develop awareness / sales in the VWR Private Label range to increase margin.
- Strategy Implementation: Demonstrate strategic agility in approach to customers and projects (solutions must be tailored to meet individual customer needs). Implement agreed strategies across defined accounts while maintaining and developing existing business.
- Business Development: Drive new and existing opportunities by managing territory appropriately to maximize number of customer visits. Call customers frequently to create opportunities for selling the VWR portfolio of products. Understand customer profile, be able to identify trends and opportunities that will generate sales.
- Utilize VWR Resources: Utilize local and global internal (cross-functional) and external contacts to help achieve targets. Utilize VWR CRM database to manage customer relationships, interactions and information that will increase effectiveness and aid sales.
- Planning/Forecasting: Plan, forecast and achieve objectives and Key Performance Indicators in territory/ accounts, using pre-call planning for increased effectiveness.
- Performs other duties as assigned
QUALIFICATIONS (Education/Training, Experience and Certifications)
- BA/BSc or equivalent essential
- At least 5 years of experience in a complex sales environment, where multiple clients are involved in the purchasing decision and there is a solution based selling approach
- Business-to-business sales experience, preferably in the Chemical and Chromatography Industry
- Experience in the sales of laboratory equipment will be considered
- Experienced in working in a fast paced and targeted environment, with high team interaction, routinely interacting with customers, manufacturers and colleagues
- A proven track record of verifiable sales success driving growth with a consultative, strategic selling approach
- Willingness to travel frequently within the country and occasionally within SEA
Fully remote work in MY, take care lab consumable product, chemotrography consumable, Chinese whole Malaysia, Indonesia (managing channel distributor - not many less than 5) MY - johor penang (distributor), 60ppl channel distributor, 40ppl direct (pharma, hospital), farmer, build the relationship with existing, replacement - got the better offer July, notice period: 2 months, report to regional sales manager based in MY - 3hcs (1 thailand, 1 vietnam, 1 taiwan, 1 MY) Individual distributor, salary - 10k+-, max 11-12k, transport 1.2k, sales incentive 25% annual based salary, quarterly pay out, medical insurance, medical fee 2k per year (out patience, health screening), mobile internet reimbursement, need to travel around, need go Indonesia quarter, open gender, below 50 (late 40s, early 50), 30mins HR Joanne online, HM 2nd round klang/selangor physical, director of export market based in dubai 3rd round online, basan cleanroom,
