Test Management, Analyst

Job Responsibilities

• Develop clear and comprehensive User Acceptance Test (UAT) plans, test cases, and test scenarios for digital projects and system enhancements.
• Review business requirements and functional specifications to ensure test coverage and completeness.
• Liaise with stakeholders to ensure test environments, test data, and prerequisites are prepared prior to test execution.
• Execute UAT activities and validate system functionality against business requirements.
• Analyze test results and identify defects, gaps, and areas of risk.
• Log, track, and monitor defects through to resolution, working closely with project teams and developers.
• Perform regression testing to ensure defect fixes and enhancements do not impact existing functionalities.
• Provide regular updates on testing progress, test outcomes, risks, and issues to stakeholders.
• Facilitate and coordinate UAT sign-off by ensuring all critical functionalities have been tested and agreed acceptance criteria are met.
• Review and obtain stakeholder approval for UAT plans, test results, and deployment readiness.
• Prepare user guides, testing documentation, and training materials where required.
• Conduct end-user training and support users during implementation and post-deployment activities.
• Support continuous improvement of testing processes, methodologies, and documentation standards.

Minimum Job Requirements:

• Bachelor's Degree in Information Technology, Computer Science, Business Information Systems, or related disciplines.
• Minimum 3-5 years of experience in software testing, quality assurance, User Acceptance Testing (UAT), or related roles.
• Proven experience in executing end-to-end UAT activities for system enhancements and digital projects.
• Strong understanding of software testing methodologies, test planning, test execution, and defect management processes.
• Experience creating UAT test plans, test cases, test scripts, and testing documentation.
• Familiarity with Software Development Life Cycle (SDLC) and project delivery methodologies.
• Experience working in Agile, Scrum, Waterfall, or hybrid environments.
• Knowledge of defect tracking and collaboration tools such as Jira, Azure DevOps, Confluence, or equivalent.
• Strong analytical, problem-solving, and attention-to-detail skills.
• Excellent communication and stakeholder management skills.
• Ability to manage multiple testing activities and deliver within tight timelines.
• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Experience in the insurance, financial services, or banking industry will be an added advantage.
• Professional certifications in software testing (e.g., ISTQB) will be an added advantage.