JOB RESPONSIBILITIES
- Collaborate with stakeholders to understand performance expectations and translate them into measurable requirements.
- Define detailed performance test plans, scenarios, and objectives.
- Analyze technical data, system metrics, logs, and test outputs to identify trends, risks, bottlenecks, and optimization opportunities.
- Interpret performance indicators and draw meaningful insights to support decision-making.
- Aggregate findings and present clear, concise insights to technical and non-technical stakeholders.
- Create and maintain performance benchmarks to evaluate system readiness against defined standards.
- Assess microservices, integrations, and cloud-based applications for scalability, reliability, and architectural impact.
- Provide data-driven recommendations and collaborate with development, infrastructure, and architecture teams on improvements.
- Prepare structured performance reports, insights dashboards, and documentation for management review.
- Work within an Agile environment, contributing analytical input during planning, refinement, and sprint reviews.
Secondary Responsibilities
- Assist with test environment setup, tool configuration, and CI/CD integration.
- Develop realistic test scenarios, create and maintain test scripts, and manage test data.
- Participate in test execution and collection of performance metrics.
- Assist in load, stress, and production performance monitoring activities.
JOB REQUIREMENTS
- Possess a Bachelor's degree in Computer Science, Information Technology, Business Administration, or any related background which is recognized by the Malaysian Government from any local or abroad higher learning institution with a minimum CGPA of 3.00.
- Minimum 7 years of relevant experience, a technical or analytical role with performance testing experience is an advantage
- Experience in performance analysis, test result interpretation, or observability tools (Dynatrace, New Relic, etc.).
- Background in Business Analysis with technical exposure, requirements analysis, or impact assessment.
- Knowledge of cloud or microservices environments (AWS, Azure, OpenShift, Kubernetes).
- Experience automating analysis or integrating into CI/CD pipelines.
- Strong analytical capability with the ability to interpret technical metrics, datasets, logs, and statistics.
- Ability to draw meaningful conclusions, identify trends, and produce structured insights that support decision-making.
- Able to summarize and present any technical data or insights clearly to both technical and non-technical stakeholders.
- Solid understanding of enterprise applications, data flows, API interactions, and general system architecture concepts.
- Hands-on experience with SQL or other database query tools to extract and analyze data.
- Familiarity with testing concepts (functional or non-functional), SDLC processes, and Agile/DevOps environments.
- Strong communication and documentation skills; comfortable engaging with stakeholders at all levels.
- Malaysian citizen.
- Obtain a pass in Bahasa Melayu, including an oral test in Sijil Pelajaran Malaysia (SPM) level or equivalent qualification recognised by the Government.
PLACEMENT
Quality Assurance Section, Digital Core Solutions Department
JOB STATUS
Permanent
All applications are strictly CONFIDENTIAL and only shortlisted candidates will be called in for interview. Applications are deemed UNSUCCESSFUL if there is no feedback from the EPF 2 MONTHS after the closing date of the advertisement.
