About Company
Suntory Beverage & Food Health Enrichment (SBFHE) is a business unit under Suntory Beverage & Food Asia (SBF Asia), dedicated to delivering innovative health and wellness solutions across Asia. Our portfolio includes trusted brands and products that support healthier lifestyles, serving markets such as Thailand, Singapore, Malaysia, Hong Kong, and Taiwan. Guided by Suntory's philosophy of Growing for Good, we strive to enrich lives by creating products that are natural, safe, and beneficial, bringing happiness and well-being to our consumers every day.
Role Purpose
As a Trade Operations Executive, you will support the execution of sales and trade programs within the Modern Trade and Pharmacy channel, working closely with key account teams and merchandising partners.
This role focuses on ensuring pricing, promotion, and display compliance, supporting outlet‑level execution, and contributing to operational reporting that enables effective decision‑making and market performance.
Seniority: Executive
Role Type: Sole contributor
Reporting Line Manager: Route to Market and Trade Operation Manager
Compensation and Benefits:
- 17 days Annual Leave
- 16% Employer EPF contribution
- Medical and insurance coverage
- Optical and dental coverage
Key Responsibilities
- Support the delivery of commercial plans by coordinating and monitoring trade execution at outlet level.
- Work with merchandising partners to ensure effective deployment and alignment with agreed execution standards.
- Support price, promotion, display, and POSM compliance across assigned Pharmacy outlets.
- Prepare and propose pharmacy outlet‑level sales orders, aligned with agreed strategies.
- Maintain effective working relationships with outlet stakeholders to support day‑to‑day operations.
- Track and report On‑Shelf Availability (OSA) and outlet productivity at regional level.
- Prepare regular updates including competitor activity, sales operation dashboards, and monthly bulletins.
- Coordinate weekly check‑ins with merchandising partners to align on priorities and execution progress.
- Ensure sales operations activities comply with company policies and standard operating procedures.
Required Qualifications & Experience
- Relevant experience in sales operations, trade operations, or field execution within FMCG; exposure to the Pharmacy channel is an advantage.
- Ability to monitor and support execution standards across pricing, promotions, displays, and POSM.
- Basic understanding of sales operations, outlet‑level execution, and field coordination.
- Ability to work collaboratively with internal teams and external merchandising partners.
- Comfort working with reports, dashboards, and routine operational updates.
- Organizational skills to manage recurring tasks and follow‑ups across multiple outlets.
- A professional and reliable approach when representing the company at outlet level.
