Training Operation Specialist

About Hytech

Hytech is a leading management consulting firm headquartered in Australia and Singapore, specialising in digital transformation for fintech and financial services organisations. We deliver end-to-end consulting services and provide robust middle- and back-office solutions that enable our clients to optimise operations, enhance efficiency, and stay ahead in a fast-evolving digital landscape.

With more than 2,000 professionals worldwide, Hytech has a strong and growing international presence, with offices across Australia, Singapore, Malaysia, Taiwan, the Philippines, Thailand, Morocco, Cyprus, Dubai, and beyond.

About the Role

We are looking for a Training Operation Specialist to manage our LMS platform, oversee Malaysia HRDF (HRD Corp) compliance and claims, and coordinate the execution of external training programs.

Job Description

• Manage day-to-day LMS operations, including course setup, user access, and learning data accuracy
• Handle HRDF/HRD Corp submissions, claims, and compliance documentation (e.g., levy tracking, grant/claim applications)
• Liaise with HRD Corp and internal finance to track claim reimbursement status
• Source, coordinate, and manage external training vendors and program logistics
• Track training budgets, process cost reconciliation, and consolidate training reports
• Serve as first-line support for employees on LMS and training-related queries

Job Requirements

• Diploma/Degree in HR, Business Administration, or related field
• Minimum 2 years experience in training operations, L&D support, or HR shared services
• Hands-on experience with Malaysia HRDF/HRD Corp claims and compliance is required
• Working knowledge of LMS administration and Excel/reporting tools
• Strong coordination skills, detail-oriented, able to manage multiple vendors/tasks simultaneously
• Good written and spoken English, fluency in Mandarin is a plus