Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
A successful member of the Learning Request Management team is responsible for:
- Communicating directly with clients on questions, revisions, issues.
- Identifying client issues and escalating them appropriately.
- Complying with all policies and standards.
- Exhibiting flexibility when faced with constantly shifting tasks and priorities.
General requirements:
- Performs tasks based on established procedures.
- Uses data organizing and coordination skills to perform business support or technical work.
- Exhibits strong customer service skills.
- Works within established procedures and practices.
- Provides insight when confronted with new tasks and client requests.
- Acts as a resource for colleagues.
- Demonstrates ability to work independently and to escalate issues as appropriate.
- Understands team dynamics and how to contribute to team success.
- Exhibits strong attention to detail, focused on accuracy.
- Able to communicate fluently in English (both written and verbal).
- Able to work from Monday to Friday on nightshift mode as supporting U.S. hour in Malaysia
- Remork work basis
Technical Skills:
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [Confidential Information]. You may also click here to access Conduent's ADAAA Accommodation Policy.
