About MetaComp
MetaComp is a Singapore-based digital payment solutions provider operating across digital assets, payments, FX and cross-border financial services. We are building regulated, scalable financial infrastructure that connects traditional finance with the digital economy.
As our transaction monitoring capabilities continue to scale, we are looking for a Transaction Monitoring Operations Lead to lead the day-to-day transaction monitoring function and ensure effective detection, investigation and escalation of suspicious or potentially high-risk transactions.
Role Overview
The Transaction Monitoring Operations Lead will be responsible for overseeing the end-to-end transaction monitoring operations, including alert review, investigation, case management, escalation, quality assurance and operational reporting.
The role will lead a small TM Operations team and work closely with Compliance, AML, Risk, Product, Operations and Technology teams to ensure that transaction monitoring controls are effective, risk-based and operationally efficient.
The ideal candidate has strong hands-on experience in transaction monitoring, AML investigations and financial crime operations, preferably within payments, digital assets, fintech, banking or financial institutions.
Key Responsibilities
Transaction Monitoring Operations
- Lead day-to-day transaction monitoring operations and ensure timely review and disposition of alerts.
- Oversee the investigation of transaction monitoring alerts involving unusual or potentially suspicious activity.
- Review complex and high-risk cases and determine appropriate escalation and next steps.
- Ensure investigations are supported by clear rationale, evidence and appropriate documentation.
- Identify potential suspicious transaction patterns and escalate cases to Compliance/AML management where appropriate.
- Ensure transaction monitoring cases are managed within defined SLAs and internal policies.
Team Leadership & Quality Assurance
- Lead and supervise Transaction Monitoring Operations staff.
- Allocate workloads and monitor team productivity, quality and SLA performance.
- Conduct regular QA reviews of alert investigations and case dispositions.
- Coach team members on transaction monitoring methodologies, investigation standards and documentation quality.
- Identify recurring quality issues and implement corrective actions.
- Develop and maintain TM Operations SOPs, investigation guidelines and escalation procedures.
Transaction Monitoring & Risk Detection
- Analyse transaction activity across fiat, digital assets, wallets, payments and other relevant financial flows.
- Identify typologies including:
- Structuring / smurfing
- Rapid movement of funds
- Layering
- Circular transactions
- Unusual velocity or transaction behaviour
- High-risk jurisdictions
- Sanctions-related concerns
- Mule / funnel account activity
- Potential fraud or financial crime
- Unusual crypto wallet activity
- Support investigations involving customer behavioural patterns and transaction history.
- Work with Compliance and AML teams on suspicious transaction reporting and regulatory escalation where required.
TM Rules & System Enhancement
- Work closely with Compliance and Product/Technology teams to improve transaction monitoring scenarios and alert logic.
- Analyse alert trends and identify opportunities to reduce false positives without compromising risk coverage.
- Provide operational feedback on transaction monitoring rules, thresholds and scenarios.
- Support UAT and implementation of new TM scenarios and system enhancements.
- Monitor system performance and identify gaps in transaction monitoring coverage.
Reporting & Governance
- Prepare regular TM Operations reports covering:
- Alert volumes
- Investigation turnaround time
- False-positive rates
- Escalation rates
- QA results
- Backlog
- Productivity
- Key risk trends
- Support internal compliance reviews, audits and regulatory examinations.
- Maintain appropriate records and documentation for audit and regulatory purposes.
- Support periodic review and enhancement of the transaction monitoring framework.
Requirements
- Bachelor's degree in Finance, Accounting, Business, Law, Compliance or a related discipline.
- 5–8+ years of experience in transaction monitoring, AML operations, financial crime investigations or related functions.
- At least 2 years of experience in a supervisory or team lead capacity preferred.
- Experience in payments, banking, fintech, digital assets, crypto, remittance or financial services strongly preferred.
- Strong understanding of AML/CFT principles and transaction monitoring methodologies.
- Hands-on experience investigating complex transaction monitoring alerts.
- Strong understanding of transaction typologies and financial crime risks.
- Experience working with transaction monitoring systems and case management platforms.
- Strong analytical and investigative skills.
- Excellent written and verbal communication skills.
- Strong attention to detail and ability to make sound risk-based decisions.
- Ability to work in a fast-paced, high-growth environment.
Preferred Qualifications
- CAMS, ICA or other AML/financial crime certification.
- Experience with MAS-regulated financial institutions or Singapore regulatory requirements.
- Experience with digital asset transaction monitoring and blockchain analytics.
- Experience with tools such as Chainalysis, TRM Labs, Elliptic or similar platforms.
- Experience working with transaction monitoring platforms such as VisionX or similar systems.
We are committed to creating an inclusive workplace where every individual feels respected, valued, and empowered to contribute. We celebrate diversity in all its forms—background, ethnicity, gender, identity, orientation, experience, and thought—and believe it strengthens our culture and our work. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or any other protected characteristic.
