UIUX Designer

Summary of Job Functions

- Take ownership of all UIUX-based projects / tasks assigned; ensure the highest level of

optimisation, usefulness, desirability and user / client satisfaction in the journeys, touchpoints & functionalities of the websites, apps and digital solutions that we deliver.

- Assume role as UX lead and project consultant: conduct UX discovery workshops, create workable personas, map user journeys, scenarios & experiences, design & conduct usability tests, analyse & report test results, etc.

- Advise, guide and/or supervise team members (i.e. writers, designers & other UX practitioners) in their UIUX deliverables while managing own projects seamlessly.

Responsibilities:  

• Planning & Strategizing 

o Collaborate with clients and/or team members to refine project requirements, prioritise 

tasks, pinpoint key UX journeys, identify appropriate UX research & testing methods, 

develop design concepts, etc. to deliver innovative, workable and compelling solutions 

o Develop UX strategies and solutions that best capture project requirements while being 

human-centred, forward-thinking, and in-line with current digital / media trends 

o Develop UX decks; propose / pitch UX solutions to clients 

• UX Discovery 

o Conduct UX discovery workshops with stakeholders, business owners, etc. 

o Convert workshop findings into actionable results; define project next steps pertaining to UX 

research approach, content & design direction, etc. 

• UI/UX Design 

o Design (or assist in the design of) wireframes, mock ups, prototypes, etc. based on the 

results of workshops, usability testing and/or user / client feedback.

• Usability Testing 

o Design, manage and/or execute usability studies, surveys and other user research. 

o Convert usability test findings into actionable results; determine ways to track and measure 

the effectiveness of newly implemented UX solutions. 

• UX Testing & Review 

o Review and/or conduct user testing and other user-facing activities to validate content, 

design, touchpoints, and more. 

o Synthesize findings to provide recommendations, inform a better understanding of 

customers, give insights into business value, and identify potential usability issues & design 

opportunities, etc. 

• Other 

o Mentor team members that are less experienced, as and when required. 

Job Description:

- Evolve own skills; stay up-to-date with UI/UX, CX, tech and digital advertising trends and 

best practices. 

- Assist in the development and implementation of internal UX research policies, processes 

and standards. 

- Assist in designing metrics to measure and track the impact of UI/UX improvements. 

Requirements & Technology stacks: 

- Demonstrates sound technical and domain knowledge in UI/UX design. 

- Skilled in persona creation, journey mapping and UI/UX best practices. 

- Skilled in mapping / writing accurate, clear, and concise UX journeys, reports, etc. 

- Technically adept and able to simplify complex messages; understands the concepts of UX writing / micro copywriting. 

- Able to plan and strategise high-profile projects. 

- Strong understanding of design principles. 

- Skilled in web wireframing, with prototyping knowledge / experience. 

- Creative and imaginative; curious about clients products or services. 

- Confident, insightful, analytical, and meticulous. 

- Effective and collaborative communicator across all interfaces and relationships. 

- Able to work quickly and flexibly across multiple projects, often with tight deadlines. 

- Basic skills in using Axure RP Pro, Xtensio, InVision, UXPin, and/or other documentation, Adobe Creative Suite, Sketch, Adobe XD, wire-framing and rapid prototyping tool. 

- Adept in MS Office Suites (especially Word, PowerPoint & Excel). 

Good to have: 

- Familiarity with social networks: Facebook, Instagram, Snapchat, Twitter, Google+, YouTube, 

Pinterest, etc. 

- Familiarity with Google-based tools such as Google Analytics, Google AdWords, Google Trends, etc.

Qualification & Experience Requirements:  

- At least a Diploma/ Degree in Computer Science/Information Technology or equivalent.  

- Good to have related working experiences/ experience in a digital agency or tech-based environment (for experienced applicants).

- Fresh graduates are encouraged to apply (for fresh graduates applicants).  

- This position is also open to final year students who are undertaking their practical / industrial 

training (for internship applicants).

- Experience in conducting UX discovery workshops (internal and external). 

- Experience in conducting UX research and usability tests using a variety of methods (online and on-ground surveys, focus groups, one-on-one interviews, corridor testing, prototype testing, etc.). 

- Background in multimedia design, graphic design, or copywriting is preferred (proven experience and portfolio required). 

Why join us

• We offer a 5-day work week.

• No need to work on shifts.

• Very attractive salaries that commensurate with work experience.

• We provide opportunities for career advancement within the company.

• We practice a vibrant & energetic office culture.

• We host annual dinners at prestigious hotels as an appreciation to all our staff's hard work.

• Overseas company trips

• Near to LRT/ MRT/ Public bus

• Our office is only a short / 5-minute walk to the Paradigm Mall

• There are reasonably priced food outlets in the area.

• We support a safe environment for our employees

• Our offices are equipped with 24-hour camera surveillance equipment for safety and security

• We have a 24-hour carpark that is guarded around the clock