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HCL TechBee

Unified Communications (UC) Program Engineer

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  • Posted 13 hours ago
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Job Description

Responsibilties

  • Manage end‑to‑end UC scope for global real estate projects, implementation coordination, reviewing room layouts and architectural drawings to determine UC technology deployment in Lam offices.
  • Prepare BOM (Bill of Material) and ensure equipment design follows global standards including Teams Phones, MTR (Teams Rooms) systems, Digital Signage, and Voice (SBC/Analog Gateways).
  • Liaise, coordinate and follow up with vendors on UC technology purchases and installations

Requirement

  • Bachelor's degree in Information Technology or related field.
  • Minimum 3 years working experience in IT related field.
  • Demonstrate fluency in English, both written and spoken.
  • Have strong technical and administrative knowledge in IP phones and audio‑video conferencing solutions using any of the following platforms: Microsoft Teams & Teams Rooms (preferred), Zoom, or Cisco Webex.
  • Have experience in supporting meeting rooms with complex audio-visual systems.
  • Possessed strong self-initiative, resourceful and ability to deliver with minimum supervision.
  • Sound computer skills and familiar with IT components, network, email, Windows Operating Systems and Microsoft Office applications (Word, Excel, PowerPoint).
  • Strong problem-solving abilities and excellent communication, customer handling and interpersonal skills.
  • Have experience working with teams across multiple time-zones and regions.
  • Ability to successfully manage multiple and competing priorities.
  • Experience in Project Management will be an added advantage.
  • Work Location: Batu Kawan, Penang

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About Company

Job ID: 149409075