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Role: Customer Service Executive
Location: Johor, Bahru
Min Education: SPM
Rotational Shift
RM: 2100 Basic
KPI: 200 RM
Night Shift Allowances: 300 RM
Key Performance: 400 RM
Annual Leave - 12 Days
Medical Leave - 14 Days
Additional leave details will be provided during the onboarding process
Job Description:
Handling all inbound calls, live chat and email regarding customer general inquiries, complaints,comments, feedback and other issues related to the Company's products.
Exceeding Customer expectations in terms of customer service and providingaccurate information.
Working in a team to achieve the required KPI elements and SLA
Good computer lieracy
TRINITY WORKFORCE SOLUTIONS
We've built a deep understanding of candidates, clients and technologies used in this ever-evolving sector, helping us to connect top talent with leading companies every day.
Trinity is posed to take on even greater challenges in the coming years as it remains firm in its commitment to provide only the best employment opportunities to the country's highly skilled labor force and professionals, and showcasing the best that the Multiple Geographics has to offer to the global labor market.
Trinity can be the ‘One Stop Shop’ for recruitment, with capabilities of supporting with recruitment requirements across all areas of the operation, with our aim being to “Keep you in excellent working order�.
Job ID: 131819215
