About the Role
We are seeking a UX Writer (Chinese) to join a dynamic digital team and shape user experiences across web and mobile platforms. You will be responsible for creating user-centric content in Traditional Chinese and Simplified Chinese, ensuring clarity, accessibility, and consistency across digital journeys.
This role is ideal for a writer who thrives in financial, digital, or customer-focused environments, and who can balance creativity with precision
Job Responsibilities:
- Create and deliver clear, concise, and user-friendly UX copy in Traditional and Simplified Chinese for digital products, including mobile and online banking platforms
- Translate and localise content from English to Chinese, ensuring resonance with users in both Hong Kong and Mainland China
- Develop copy that supports seamless digital journeys, guiding users effectively through complex processes
- Work closely with UX designers on prototyping, design iterations, and content testing
- Incorporate insights from user research to improve content strategy and usability
- Collaborate with cross-functional teams including product, design, business, and technology stakeholders, to ensure alignment
- Ensure all content adheres to brand guidelines, tone of voice, and regulatory requirements
- Manage, update, and maintain content across multiple digital platforms to ensure consistency and relevance
Requirements
- Bachelor's degree in Translation, Communications, Marketing, or a related field
- Proven experience as a UX Writer, Content Designer, or similar role
- Strong writing, editing, and proofreading skills in Traditional Chinese and Simplified Chinese
- Familiarity with User-Centered Design methodology and UX best practices
- Understanding of digital, finance, or banking products is highly advantageous
- Strong stakeholder management skills, with the ability to collaborate in cross-functional teams
- Excellent time management and organisational skills to handle multiple priorities
- Good communication skills in English, with the ability to work in an international environment
Good-to-have Skills:
- Familiarity with mobile banking, UI/UX, or customer journey mapping
- Passionate about creating intuitive user experiences through language and design
Benefits
- Exposure to international MNC
