We're hiring! We are looking for a
Vice President, Employee Benefits to join our team in KL, Malaysia. This is a hybrid role with the flexibility to work both virtually and from the office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What The Day Will Look Like
The Vice President's responsibility is to assist the Senior Vice President in the management of the team which includes overseeing a team of Account Management Managers and Executives, as well as maintaining client retention rate of at least 95% under their own portfolio.
They have to be a team player who delivers distinctive client values by providing a broad approach to benefits consulting. They are required to hold direct client relationship with all accounts assigned and deliver service within clients expectation.
Renewal and remarketing
- Review and negotiation of renewal terms
- Review and preparation of Renewal Proposal / Claims Analysis
- Meeting with clients on pre-renewal and/or renewals
- Preparation of Service Level Agreement
- Presentation of the benefits programme to employees
Day-to-Day Operations
- Getting updates on the employee movements from clients
- Following up of underwriting requirements with clients
- Handling the enquiries from both HR and employees
- Follow up with clients on outstanding invoices
- Act as escalation point for all clients queries/feedback.
People Management
- Management of a team of managers and executives
- Supervising and mentoring their direct reports in their daily work
Others
- Meet all regulatory and compliance guidelines.
- Meet all Operational Excellence targets
- Involved in business development opportunities/lead generation
- Provide support and execute all regional or local initiatives
Skills And Experience That Will Lead To Success
- Diploma/Degree in Business Admin
- Preferred employee benefits industry consulting experience
- Communication skill in English (both written & oral)
- Proven client relationship capabilities dealing with large clients with complex needs
- Strong leadership with capacity to develop talent and lead by example
- Excellent communication, presentation, interpersonal and public relations skills – able to communicate effectively across organisational levels
2026-102671
