Job Title: Warehouse Coordinator
Location: Shah Alam
Department: Warehouse & Supply Chain Operations
About ParagonCorp
ParagonCorp is a leading FMCG group with over 40 years of excellence across Southeast Asia. As we expand in Malaysia, we are looking for passionate and capable individuals to join our growing operations team.
Role Overview
The Office Operations Coordinator plays a key role in managing and overseeing administrative and coordination activities within the warehouse operations unit. You will supervise a small team, ensure seamless sales order processing, maintain inventory documentation accuracy, and act as a critical link between cross-functional teams including logistics, sales, and finance.
Key Responsibilities
Team Supervision & Support
- Lead and supervise office operations staff in their day-to-day administrative and coordination duties.
- Oversee execution of inventory updates, order entries, and document management.
- Conduct regular task reviews and provide on-the-job coaching and guidance.
Inventory & Order Coordination
- Ensure inventory accuracy and proper documentation of stock movement.
- Coordinate end-to-end sales order flow, from entry to delivery and invoicing.
- Liaise closely with warehouse and logistics teams to ensure timely fulfilment.
Administrative Oversight
- Maintain organized and up-to-date records, reports, and documentation.
- Develop, implement, and refine SOPs and workflows to improve efficiency and consistency.
Reporting & Analysis
- Generate daily, weekly, and monthly reports on inventory, sales orders, and KPIs.
- Identify operational bottlenecks and propose improvement initiatives to management.
Cross-functional Coordination
- Act as liaison between operations, sales, warehouse, and finance teams.
- Ensure alignment with internal policies, quality standards, and operational procedures.
Requirements
- Diploma or Degree in Business Administration, Operations Management, Supply Chain, or related fields.
- Minimum 35 years of experience in office operations or administrative coordination, with at least 1 year in a supervisory role.
- Strong leadership and coordination skills with a hands-on approach.
- Proficient in Microsoft Office Suite and inventory/order management systems (e.g., SAP, Odoo, or equivalent).
- Solid understanding of warehouse operations, sales order flows, and documentation processes.
- Good command of English and Bahasa Malaysia (written and spoken).
- Strong analytical and problem-solving skills; able to work under pressure and meet deadlines.
- Experience in e-commerce, distribution, or 3PL/logistics environment is highly preferred.
